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An Intellectual Capital Model for Dey Bank Employees
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The purpose of this study is to provide a model for the Intellectual Capital for Dey Bank staff for this purpose, 64 factors affecting intellectual capital have been identified by studying books, literature and opinions of experts. The population of this study consisted of 1,400 current bank employees. Sample size was estimated as 302 on the basis of Cochran and have been stratified using random sampling method. The data were collected through self made intellectual capital questionnaires using factor technique that the sample was used after ensuring the validity and reliability. Descriptive and inferential statistical methods were used to analyze the data. Ratio test was used to measure intellectual capital and confirmatory factor analysis techniques were used to identify factors influencing the intellectual capital. LISREL software was used to confirm the proposed model of structural equation modeling. The results show that the factors affecting the subject are specified and divided in 5 groups (human, organizational, communicational, and constructional).
Keywords
Intellectual Capital, Human Factors, Organizational Factors, Management Factors, Structural Factors, Customer Factors.
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