Role of Employee Engagement in Work Outcomes:A Comparative Study on Public Vis-A-Vis Private Banks

The banking sector has been emphasising the focus on Employee Engagement concerns as the competition has emerged with entry of private banks in the industry in terms of services, returns, facilities, working hours, technology etc. during the recent few years. The environmental change has not only been caused a change in the consumer behaviour but also the employee behaviour as well. While Employee Engagement is determined by individual and organisational factors, it determines the work outcomes.

The paper aims at conducting a study on the outcomes of Employee Engagement at the banks of public sector in comparison to private sector. The study is expected to contribute to the human resource policy makers of bank organisations so that the work outcomes of the employees' effort may be enhanced.