An Evaluation of the Quality of Work Life: A Study of the Public Sector Nurses in West Bengal

Stability of health care institutions largely depends on good human resources management. The quality of work life experienced by healthcare workers is directly related with the quality of care received by patients. Still, there is an apprehension about the quality of work life, experienced by health care workers. This study dwells with the Quality of Work Life (QWL) of nurses working in West Bengal Public sector hospitals and examines the factors that affect the levels of QWL. The study included a sample of 592 nurses working in various types of public health care centers in West Bengal. The study concluded that nurses had a good quality of work life and Working conditions were highly related with QWL. They were highly satisfied with three factors of QWL- JCS (job and careers Satisfaction), GWH (general well being) and HWI (home-work interface).