Atithya: A Journal of Hospitality

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

A Comparative Study on Gender and Effectiveness of Retention Management System for Associate Level Employees in Hotels of Pune City


Affiliations
1 Tilak Maharashtra Vidyapeeth, Pune, Maharashtra, India
     

   Subscribe/Renew Journal


Retaining employees in the organization for a longer period of time and simultaneously reducing the rate of employees leaving the organization is one of the crucial challenges faced by all sectors globally. This research paper studies the prime factors which influence the attrition of associate level employees with emphasis on gender specific problems and solutions and the various methodologies adopted by the Hotels in the city of Pune for decreasing the same further and retaining its employees. An exhaustive study of the various HR practices adopted by the Hotels helps us analyze the problem of attrition and list out the most effective factors which influence the human thought procedure as per gender. The research is confined to and emphasizes on the effectiveness of retention measures adopted for retaining the Associate Level employees.


Keywords

Hotel Industry, Attrition, Retention Management System.
User
Subscription Login to verify subscription
Notifications
Font Size

  • Kara, D., Uysal, M., & Magnini, V. P. (2012) Gender differences on job satisfaction of the five-star hotel employees: The case of the Turkish hotel industry. International Journal of Contemporary Hospitality Management, 24(7), 1047-1065.

  • Chahal, H. S., & Poonam (2017). Study of organisational culture, employee turnover and employees’ retention in hospitality sector. Pacific Business Review International, 9(11), 119-125.

  • Brownell, J. (1994). Personality and career development: A study of gender differences. Cornell Hotel and Restaurant Administration Quarterly, 35(2), 36-43.

  • Santhanam, N., Dyaram, L., & Ziegler, H. (2017). Impact of human resource management practices on employee turnover intentions: Moderating role of psychological contract breach. Journal of Indian Business Research, 9(3), 212-228.

  • Purvanova, R. K., & Muros, J. P. (2010). Gender differences in burnout: A meta-analysis. Journal of Vocational Behaviour, 77(2), 168-185.

  • Sarker, S. J., Crossman, A., & Chinmeteepituck, P. (2003). The relationships of age and length of service with job satisfaction: An examination of hotel employees in Thailand. Journal of Managerial Psychology, 18(7), 745-758.

  • Baum, T. (2008) Implications of hospitality and tourism labour markets for talent management strategies. International Journal of Contemporary Hospitality Management, 20(7), 720-729.

  • Yavas, U., Babakus, E., & Karatepe, O. M. (2008) Attitudinal and behavioural consequences of workfamily conflict and family-work conflict: Does gender matter. International Journal of Service Industry Management, 19(1), 7-31.

  • Agrawal, V. H. (2005). A Study of the Impact of HRD Practices and Measures to Resolve Pertinent Challenging Issues of HRD in Commercial Banks in India, thesis PhD, Saurashtra University. Retrieved from http://etheses.saurashtrauniversity.edu/id/eprint/201

  • http://www.pcma.org/news/news-landing/2013/04/29/ the-secret-to-improving-employee-retention in the hospitality industry

  • www.HotelMotel.com

  • www.businessdictionary.com

  • www.managementstudyguide.com

  • www.hrzone.com

  • www.wikipedia.org

  • www.financialexpress.com

  • www.pcma.org


Abstract Views: 415

PDF Views: 1




  • A Comparative Study on Gender and Effectiveness of Retention Management System for Associate Level Employees in Hotels of Pune City

Abstract Views: 415  |  PDF Views: 1

Authors

Kiran Shende
Tilak Maharashtra Vidyapeeth, Pune, Maharashtra, India

Abstract


Retaining employees in the organization for a longer period of time and simultaneously reducing the rate of employees leaving the organization is one of the crucial challenges faced by all sectors globally. This research paper studies the prime factors which influence the attrition of associate level employees with emphasis on gender specific problems and solutions and the various methodologies adopted by the Hotels in the city of Pune for decreasing the same further and retaining its employees. An exhaustive study of the various HR practices adopted by the Hotels helps us analyze the problem of attrition and list out the most effective factors which influence the human thought procedure as per gender. The research is confined to and emphasizes on the effectiveness of retention measures adopted for retaining the Associate Level employees.


Keywords


Hotel Industry, Attrition, Retention Management System.

References