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Dambhare, Ankit
- Eco-Friendly Practices in Star Category Hotels of Lucknow:An Exploratory Study
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Authors
Affiliations
1 Research Scholar, CT University, Ludhiana, Punjab, IN
2 Assistant Professor, Amity University, Lucknow, Uttar Pradesh, IN
1 Research Scholar, CT University, Ludhiana, Punjab, IN
2 Assistant Professor, Amity University, Lucknow, Uttar Pradesh, IN
Source
Avahan: A Journal on Hospitalty and Tourism, Vol 8, No 1 (2020), Pagination: 9-16Abstract
Hospitality industry especially hotel industry consumes natural resources and produces waste products. There are very limited resources of energy on earth because of which energy conservation has become a vital part of each and every industry and hospitality industry is not left behind. To conserve the energy, hotel industry have started using green practices such as linen reuse program, adjustable temperature control, occupancy sensors, recycling programmes and many more. Popularity of environmental concerns continues to increase in hotel industry because of increased awareness about environmental issues. Acknowledging this very fact, the present study focuses on exploring the eco-friendly practices exercised in star category hotels of Lucknow and as well as the challenges faced by the hotels in the implementation of green practices in their operations. A well-structured questionnaire was developed to collect information from the hotel personnel. The results indicated that there are certain eco-friendly practices like garbage disposal, installation of sewage treatment plant, usage of dual flush in bathrooms, electronic key cards and energy efficient lighting are mostly exercised practices in all the star category hotels of Lucknow. The findings also revealed that initial investment cost for green set-up is very high which is one of the prime challenge faced by the hotels in the implementation of green practices.Keywords
Hospitality Industry, Eco-Hotels, Green Practices, Sustainable, Natural Resources.
- Analysing the Challenges Faced by Consumers with the Websites of Food and Beverage Outlets in Lucknow City
Abstract Views :211 |
PDF Views:0
Authors
Affiliations
1 Institute of Hotel Management, Lucknow, Uttar Pradesh, IN
1 Institute of Hotel Management, Lucknow, Uttar Pradesh, IN
Source
Avahan: A Journal on Hospitalty and Tourism, Vol 9, No 1 (2021), Pagination: 9-16Abstract
Websites are normally considered as first mode of communication between the consumers and food and beverage outlets, as consumers search for various outlets through their laptop or mobile phones on the outlets websites. Well-designed and well organised websites are always considered as very effective marketing tool for the restaurants to attract the potential customers and if the websites are not well designed, food and beverage outlets professionals may loose their potential customers. Thus the present study is focussing on the challenges faced by the consumers of Lucknow city with the websites of food and beverage outlets. A structured questionnaire was developed to collect information from the consumers of food and beverage outlets in Lucknow city and distributed to them through online platform using Google Forms. The major findings of the study revealed that non-availability of contact information, slow page load time, outdated website design and unavailability of social media links on the websites are some of the problems faced by the consumers with the websites of food and beverage outlets of Lucknow city.Keywords
Website, Food and Beverage Outlet, Consumers, Challenges.References
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