Impact of Macroeconomic and Healthcare Provision Factors on Patient Satisfaction

This article examines how macroeconomic and healthcare provision factors affect patient satisfaction. In line with the specialized literature, we have formulated two hypothesis statements that were tested on a sample of 31 countries, using 2012, 2013 and 2014 data. OLS regression models were used for testing different explanatory variables and their impact on patient satisfaction. The main findings of the study clearly illustrate a positive and strong relationship between patient satisfaction and healthcare provision, namely practising physicians and the number of nurses, and macro-economic factors such as public healthcare expenditure and GDP per capita. Furthermore, we notice a negative but strong correlation with healthcare infrastructure (available hospital beds) and private healthcare expenditure.