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The service industry is one of the pillar industries of the Japanese national economy. Many Japanese scholars have used different perspectives in researching the service industry, but there are relatively few studies on the competitiveness of the service industry and overseas Japanese service companies. This study conducts an empirical study on Japanese service companies in China to understand the scale, attributes, and features of the Japanese service industries in the Chinese market. A questionnaire have been done among all of the Japanese service companies in China. Based on the data collected, studies on competitiveness are used as a theoretical basis, and statistical analysis is applied to conduct factor analysis for the empirical data, in order to grasp the main elements in competitiveness for the Japanese service industry in China. Finally, Pearson analysis is used to clarify the correlations among elements in competitiveness, in turn deducing the hierarchy among elements. Results show, among the competitiveness elements of the Japanese service industry in China, capability of operational strategies within the corporation is a core factor in promoting industrial competitiveness.

Keywords

Japanese Service Industry, Competitiveness, Operational Strategies, Competitive Strategies.
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