Online Legal Service: The Present and Future

To find a lawyer becomes a headache for business organization or general people. Sometimes people face many difficulties to find proper lawyer as their requirements, because of information gap. In addition, it is also difficult to find experienced lawyer. Usually, in order to hire a lawyer people need to meet him physically which is time-consuming and expensive. The delivery of legal services remains largely fragmented, outdated, and inefficient.The main purpose of this paper is to do empirical research about how the Internet is currently failing laypeople who are searching online for the legal help to their life problems and what a future agenda of user-centered standards and practices for better legal help on the Internet could be. It initially looks at the existing literature about how the Internet can best be used as legal asset and the situation quo of lawful help websites. Then it metering and looks at negative client reports and Investigates of legal help websites. Finally, it presents the primary study of how people search for resources to solve a legal problem, how they scorn and counts legal aid services online, and their recompose on which existing lawful help websites they consider to be the most usable, the most faithful, and the most valued. This data is necessary to propose new best exercises about how these tech-based services can best serve people, in terms of usability, characteristic of service, and safeguard of the users' interests. It also ensures the importance of the Internet as a lawful help service and highlights the need for more experiment and development on better online legal service help websites that fit general people needs and preferences.