Prioritising and Ranking of Factors Affecting Supplier on-Time Delivery

Supplier delivery performance is low leading to production, market and customer goodwill loss. Objective of this study is to realize that the supplier on-time delivery is affected by both buyer and supplier processes and to identify those elements of the buyer and supplier processes that affects the supplier on-time delivery. Weighted cause-effect matrix was developed and ranking of the most critical parameters affecting on-time delivery is attributed to both buyer and supplier processes.