International Journal of Innovative Research and Development

Abstract

The main objective of this study was to investigate diversity management practices in civil service of Kenya. The study used descriptive research design to investigate the way in which diversity practices are exploited in the management of civil service in Kenya. The population under study composed of all the public ministries in Kenya where the study targeted human resource managers or any other officers in HRM departments. A questionnaire with open ended and closed ended question was developed by the researcher and used in data collection. The study found out that: civil service in Kenya kept diversity inventories; civil service had few policies and programmes on diversity; the civil service management do not link workplace diversity issues to HR decision making; and management in civil service give less support to diversity issues.  The findings therefore, revealed that a better understanding of the different groups, recognizing of different views and ways at workplace, support from management and all stakeholders, eradicating prejudices and biases as well as empowering all employees on diversity issues can result to better performance thus, high productivity. The study recommended that civil service in Kenya should establish proper plans of keeping diversity inventories; create viable and workable policies/programs to regulate diversity, management to incorporate employees in decision making, the management of civil service to give full support to diversity practices. 

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