Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

A Study the Buyer Behaviour Towards Small Cars Produced by Maruti Suzuki India Limited in the Nilgiris District of Tamil Nadu


Affiliations
1 Department of Business Administration with Computer Application, Bharathiar University Arts and Science College, Gudalur, India
2 Department of Commerce with Computer Application, Bharathiar University Arts and Science College, Gudalur, India
     

   Subscribe/Renew Journal


A study on the buyer behavior towards small cars is the most important for the car manufactures. Such an analysis will provide car manufacturers, a quantitative estimate of level of satisfaction being perceived by the customers. Therefore, in this study an attempt has been made to seek answers to the research questions such as how are the buyers satisfied with the price, fuel efficiency, maintenance, after-sale services and overall product features of the small cars in the study area? And what are the factors that influence the customers. Hence, in the present study, an attempt has been made to analyze the variables that affect the buyer behavior towards small cars particularly the small cars manufactured by the Maruti Suzuki India Limited in the Nilgiris district of Tamil Nadu.

Keywords

Behaviour, Monopoly, Passenger, Small Car.
Subscription Login to verify subscription
User
Notifications
Font Size

  • Elizabeth Chacko and Punnya Selvaraj, “A Study on buying Behavioral Pattern of Women Drivers regarding B Segment Cars in Bangalore”, International Journal of Engineering and Science, Vol. 3, No. 5, pp. 40-43, 2014.
  • Ashok Kumar Mishra, “A Study on Relation Between Effective After Sales Service and Customer Overall Satisfaction at Tata Motor’s with Special Reference to Ramgarhia Automobiles Ramgarh Cantt, Jharkhand”, International Journal of Research in Business Management, Vol. 2, No. 3, pp. 79-88, 2014.
  • M. Beena John and S. Pragadeeswaran, “Study of Small Car Consumer Preference in Pune City”, TRANS Asian Journal of Marketing and Management Research, Vol. 2, No. 3-4, pp. 1-14, 2013.
  • Saurabh Grover and B.S. Hundal, “Levels of Aggregation of Promotional Strategies: An Empirical Evidence of Car Industry”, Pravara Management Review, Vol. 1, No. 1, pp. 9-13, 2012.
  • V.R. Rao and R.V. Kumar, “Customer Satisfaction towards Tata Motors”, South Asian Journal of Marketing and Management Research, Vol. 2, No. 4, pp. 127-150, 2012.
  • I. Banerjee, J.L. Walker, E.A. Deakin, and A. Kanafani, New Vehicle Choice in India: Household Choice Among Motorized Vehicle Segments. In 12th World Conference on Transport Research, Lisbon, pp. 1-19, 2010.
  • S. Mahapatra, J. Kumar and A. Chauhan, “Customer Satisfaction, Dissatisfaction and Post-Purchase Evaluation: An Empirical Study on Small Size Passenger Cars in India”, International Journal of Business and Society, Vol. 2, No. 2, pp. 97-108, 2010.
  • Muthuraman, “with A Small Car, India take Big Step on to Global Stage”, Available at: http.//www.tatamotors.com, Accessed on 2007.
  • M. Varshney, “Consumer Perception and Marketing Trend of Cars”, Southern Economist, Vol. 45, No. 15-16, pp. 51-54, 2006.
  • S. Renudevi, “A Study on Car Purchase Satisfaction of Maruti Vehicles in Coimbatore City”, Ph.D Dissertation, Department of School of Management, Bharathiar University, 2014.
  • Parameswari, “A Study on Consumer Preference on Four-Wheeler with Reference to Maruti 800 in Coimbatore City”, Ph.D Dissertation, Department of School of Management, Bharathiar University, 2002.

Abstract Views: 200

PDF Views: 0




  • A Study the Buyer Behaviour Towards Small Cars Produced by Maruti Suzuki India Limited in the Nilgiris District of Tamil Nadu

Abstract Views: 200  |  PDF Views: 0

Authors

A. Jaganathan
Department of Business Administration with Computer Application, Bharathiar University Arts and Science College, Gudalur, India
K. Palanichamy
Department of Commerce with Computer Application, Bharathiar University Arts and Science College, Gudalur, India

Abstract


A study on the buyer behavior towards small cars is the most important for the car manufactures. Such an analysis will provide car manufacturers, a quantitative estimate of level of satisfaction being perceived by the customers. Therefore, in this study an attempt has been made to seek answers to the research questions such as how are the buyers satisfied with the price, fuel efficiency, maintenance, after-sale services and overall product features of the small cars in the study area? And what are the factors that influence the customers. Hence, in the present study, an attempt has been made to analyze the variables that affect the buyer behavior towards small cars particularly the small cars manufactured by the Maruti Suzuki India Limited in the Nilgiris district of Tamil Nadu.

Keywords


Behaviour, Monopoly, Passenger, Small Car.

References