Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

A Comparison of Consumer Perception Towards Organized and Unorganized Retailing in South Gujarat


Affiliations
1 ASPEE Agribusiness Management Institute, Navsari Agricultural University, Navsari (Gujarat), India
     

   Subscribe/Renew Journal


The Indian retail industry is one of the most vibrant industries in the country. The retailing sector in India is one of the pillars of its economy and accounts for 14 to 15 per cent of its GDP. The Indian retail market is estimated to be US$ 500 billion and one of the top five retail markets in the world by economic value. But despite this growth, the Indian retail industry is highly fragmented, with the organized retailing still at a nascent stage which accounts for far less percentage than the unorganized retailing of the total Indian retail market. It is estimated that organized retailing accounts for less than 5 per cent of today’s market. Retailing in India came with evolutionary pattern form unorganised retail store to organised retail store. The global retail industry has been growing at a brisk pace the last few decades. At present sales from the different modern retail centre is higher than unorganised retail store, sales from the organised retail store is more than 45 per cent higher than sales from unorganised retail store. This study aims to find the consumer perception towards organized and unorganized retailing in South Gujarat. The primary data was gathered by administering a prearranged questionnaire with 200 consumers selected purposively from Surat and Valsad city of South Gujarat. The data analysis of consumer attitude towards unorganized and organized retailers shows that there is a difference between the consumers’ perception towards both organized retailers and unorganized retailers regarding the shopping environment, promotional schemes, choice/variety of brands, proper parking facility, proper shelf display of the products etc.

Keywords

Organised Retail, Unorganised Retail, Consumer Perception.
Subscription Login to verify subscription
User
Notifications
Font Size


  • Bedia, D.D. and Gupta, Rajesh (2017). A comparative study of consumer perception towards organised and unorganised food retailing in Madhya Pradesh. Internat. J. Res. Culture Society, 1(6):25-39.
  • Bulsara, P. and Hemantkumar (2016). A conceptual review towards presence of different retail formats in India. Ash Ese J. Business Mgmt., 2(1) : 60-70.
  • Goswami, P. andMishra, M.S. (2009). Would Indian consumers move from Kirana stores to organized retailers when shopping for groceries? Asia Pacific J. Mktg. & Logistics, 21 : 127 – 143.
  • Gupta, U. (2012). Changing consumer preferences from unorganized retailing towards organized retailing: A study in Jammu. J. Emerging Knowledge on Emerging Markets, 4 : 1– 20.
  • Jayasankara Prasad, C. and Ramachandra Aryasri, A. (2011). Effect of shopper attributes on retail format choice behaviour for food and grocery retailing in India. Internat. J. Retail & Distribu. Mgmt., 39(1):68-86.
  • Khare, A. (2011). Mall shopping behavior of Indian Small Town consumers. J. Retailing & Consumer Services, 18: 110 – 118.
  • Mohanty, S. (2012). Drives of retail shopping: An Exploratory study. Internat. J. Scientific & Res. Publications, 2 : 1- 6.
  • Muzondo, N. and Mutandwa, E. (2011). The seven Ps of marketing and choice of main grocery store in a hyperinflationary economy. Contemporary Mktg. Rev., 1(9): 01-18.
  • Pandya, A.R. and Bariya, K.J. (2012). A study on consumer behavior of organized and unorganized retail outlets in Vadodara City. Internat. J. Engg. & Mgmt. Sci., 3 : 466 – 474.
  • Shukla, A. and Shukla, A. (2013). A study of changing consumer behavior towards convenience stores by entrance of malls in India. ZENITH Internat. J. Business Economics & Mgmt. Res., 3(4): 287-302.
  • IBEF (2018), www.ibef.org.

Abstract Views: 438

PDF Views: 0




  • A Comparison of Consumer Perception Towards Organized and Unorganized Retailing in South Gujarat

Abstract Views: 438  |  PDF Views: 0

Authors

Swati Sharma
ASPEE Agribusiness Management Institute, Navsari Agricultural University, Navsari (Gujarat), India
Ruchira Shukla
ASPEE Agribusiness Management Institute, Navsari Agricultural University, Navsari (Gujarat), India
Alpesh Leua
ASPEE Agribusiness Management Institute, Navsari Agricultural University, Navsari (Gujarat), India

Abstract


The Indian retail industry is one of the most vibrant industries in the country. The retailing sector in India is one of the pillars of its economy and accounts for 14 to 15 per cent of its GDP. The Indian retail market is estimated to be US$ 500 billion and one of the top five retail markets in the world by economic value. But despite this growth, the Indian retail industry is highly fragmented, with the organized retailing still at a nascent stage which accounts for far less percentage than the unorganized retailing of the total Indian retail market. It is estimated that organized retailing accounts for less than 5 per cent of today’s market. Retailing in India came with evolutionary pattern form unorganised retail store to organised retail store. The global retail industry has been growing at a brisk pace the last few decades. At present sales from the different modern retail centre is higher than unorganised retail store, sales from the organised retail store is more than 45 per cent higher than sales from unorganised retail store. This study aims to find the consumer perception towards organized and unorganized retailing in South Gujarat. The primary data was gathered by administering a prearranged questionnaire with 200 consumers selected purposively from Surat and Valsad city of South Gujarat. The data analysis of consumer attitude towards unorganized and organized retailers shows that there is a difference between the consumers’ perception towards both organized retailers and unorganized retailers regarding the shopping environment, promotional schemes, choice/variety of brands, proper parking facility, proper shelf display of the products etc.

Keywords


Organised Retail, Unorganised Retail, Consumer Perception.

References