A Study to Assess the Level of Satisfaction and Explore the Factors Influencing Extent of Utilization of Reproductive and Child Health Services among the Mothers Attending Selected Primary Health Centre, Bhubaneswar, Odisha

Background :In most developing countries such as India, utilization of basic health services has remained poor though there has been an increase in the public and private expenditure on the provision of advanced health care. Maternal health is important in itself and for the health of the children also appropriate care of mother is necessary, both before and after the delivery. The poor utilization of RCH services also serious threats to maternal and child health.

Aim: The aim of the study was to assess the level of satisfaction on RCH services and to explore the factors influencing the extend of utilization of RCH services.

Methods: A quantitative study with descriptive research design and exploratory approach was undertaken to assess the level 0f satisfaction and explore the factors influencing extent of utilization of reproductive and child health services among the mothers at PHC, Pahala. BBSR. 30 mothers were selected by non probability sampling method. Data were collected from by using Likert scale.

Result: The findings shows that the maximum numbers of mother (90%) are highly satisfied with administration of Tetanus toxide and where as highest 30% of mothers were less satisfied as due not giving of proper advice regarding post natal exercise. Chi square was calculated and found that there was no significant association between level of satisfaction among the mothers attending PHC with their selected demographic variable except education (P>0.05).