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Management By Objectives


Affiliations
1 CSI, JACON, Madurai, India
     

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Management by Objectives (MBO) was introduced by Peter Drucker in 1954.

It is a Two-Way communication. It increases the staff morale. Main focus is on customer care analysis of their needs.


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  • Management By Objectives

Abstract Views: 166  |  PDF Views: 0

Authors

Vijaya
CSI, JACON, Madurai, India

Abstract


Management by Objectives (MBO) was introduced by Peter Drucker in 1954.

It is a Two-Way communication. It increases the staff morale. Main focus is on customer care analysis of their needs.