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Methodology/approach: Using Path Analysis, the study verifies the influence of VAIC on the profitability and market value of the Indian banks. Using simple averages and graphs, VAIC of PSU and Private Banks are compared. Quarterly results are used to verify the impact of COVID on the VAIC of banks.
Findings: Human Capital Efficiency (HCE) is the largest element that contributes to the VAIC in the Indian Banks. VAIC and HCE are greater in the private sector banks than in PSU banks. HCE does contribute to the profitability of banks, whereas no evidence is found of VAIC or HCE making any contribution towards the market value. While VA and HCE fell sharply in the PSU banks and not so sharply in the Private Banks during the first wave of COVID, the recovery has been impressive, in both sectors.
Practical implications: The paper clearly brings out the role of Human Capital Efficiency (HCE) in the Indian Banks and the need to improve HCE in the PSU Banks.