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Is TQM a Tool for OD in Indian Organizations?


Affiliations
1 Razi Metallurgical Research Center (RMRC), Iran, Islamic Republic of
2 Dept. of Library and Information Science, Shahed University, Tehran, Iran, Islamic Republic of
     

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Total Quality Management (TQM) is an integrated management approach that originated in the 1950's and has steadily gained acceptance all over the corporate sector. In India, TQM initiatives were first set by the Confederation of Indian Industries (CII) in the early 1980s. However, quality management is still a new development for many Indian corporations. Most companies are aware only of the ISO 9000 series standards, largely because of its requirement in export market penetration. This article is based on a study of TQM implementation in some Indian companies over the last two decades. The article attempts to trace the transition of Indian companies in the era of quality.
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  • Is TQM a Tool for OD in Indian Organizations?

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Authors

Mostafa Moballeghi
Razi Metallurgical Research Center (RMRC), Iran, Islamic Republic of
Golnessa Galyani Moghaddam
Dept. of Library and Information Science, Shahed University, Tehran, Iran, Islamic Republic of

Abstract


Total Quality Management (TQM) is an integrated management approach that originated in the 1950's and has steadily gained acceptance all over the corporate sector. In India, TQM initiatives were first set by the Confederation of Indian Industries (CII) in the early 1980s. However, quality management is still a new development for many Indian corporations. Most companies are aware only of the ISO 9000 series standards, largely because of its requirement in export market penetration. This article is based on a study of TQM implementation in some Indian companies over the last two decades. The article attempts to trace the transition of Indian companies in the era of quality.