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Humanware-A Critical Dimension for Achieving Competitive Advantage in JIT Environment
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The implementation of Just-in-Time challenges traditional manufacturing practices and involves not only technical changes but also administrative and cultural changes. Implementation of JIT system requires complete support and understanding from every operational division, especially the human resource. The humanware technology of JIT consists of four components such as Education and Training programme, Development of co-operative environment, Rewards and incentive programme, Open communication and worker involvement. This paper aims to study how the humanware influence the competitive advantage of the firm. JIT contributes to the achievement of competitive advantage to the firm as a result of planned management actions in terms of discipline, understanding, dedication, confidence and continuous striving in every employee.
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