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Impact of Employee Trust on Organizational Commitment and Innovative Behaviour of Employees:An Empirical Study on Public Sector Employees in Bhutan


Affiliations
1 Gaeddu College of Business Studies, Gedu Royal University of Bhutan, Bhutan
 

The paper aims to see empirically, the impact of employee trust on organizational commitment and its three dimensions (affective, normative and continuance commitment). It also intends to see the impact of employee trust on innovative behaviour of employees. Using random sampling method, data were gathered on a standard questionnaire from a total of 90 fulltime employees, working in two public sector organizations in Bhutan. Correlation and multiple regressions were used to analyze the obtained data. Results revealed that employee trust on employer/organization contributes significantly on the development of organizational commitment especially affective and normative commitment. It was also found that trust influences employees' innovative behaviour significantly. The findings imply that the organizations, through policies and practices, should develop and maintain employee trust and use it as a strategy to get organizational benefits - their commitment and their willingness to be innovative in organization which in turn may increase organizational performance.

Keywords

Employee Trust, Organizational Commitment, Innovative Behaviour.
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  • Impact of Employee Trust on Organizational Commitment and Innovative Behaviour of Employees:An Empirical Study on Public Sector Employees in Bhutan

Abstract Views: 271  |  PDF Views: 4

Authors

Hassan Jafri
Gaeddu College of Business Studies, Gedu Royal University of Bhutan, Bhutan

Abstract


The paper aims to see empirically, the impact of employee trust on organizational commitment and its three dimensions (affective, normative and continuance commitment). It also intends to see the impact of employee trust on innovative behaviour of employees. Using random sampling method, data were gathered on a standard questionnaire from a total of 90 fulltime employees, working in two public sector organizations in Bhutan. Correlation and multiple regressions were used to analyze the obtained data. Results revealed that employee trust on employer/organization contributes significantly on the development of organizational commitment especially affective and normative commitment. It was also found that trust influences employees' innovative behaviour significantly. The findings imply that the organizations, through policies and practices, should develop and maintain employee trust and use it as a strategy to get organizational benefits - their commitment and their willingness to be innovative in organization which in turn may increase organizational performance.

Keywords


Employee Trust, Organizational Commitment, Innovative Behaviour.