Parikalpana: KIIT Journal of Management

Open Access Open Access  Restricted Access Subscription Access

Exploring Individual Difference in Organizational Citizenship Behaviour in the Academic Context


Affiliations
1 KSoM, KIIT, Bhubaneswar, India
 

The literature on the individual difference in the display of organizational citizenship behaviour (OCB), with respect to age, gender, total work experience, organizational tenure has not been conclusive. While studies on different culture and organizational context have come up with different findings, there is a paucity of such research in academic organisations. With this backdrop, this study aims at studying the impact of demographic variables such as gender, age, work experience organizational tenure, and job category in an Indian university context. The findings revealed that male and female employees don’t differ signif icantly in the display of citizenship behaviour; there was also no significant difference in the display of OCB among teaching and non-teaching category; the different age groups were found to differ in the conscientiousness dimension of OCB. The findings further revealed total work experience and organizational tenure to be better antecedents of OCB. The paper has theoretical and practical implications in the demographic difference in display of OCB in academic organizations.

Keywords

Organizational Citizenship Behaviour, Demographics, Education Sector, Academic Organization, India.
User
Notifications
Font Size

  • Agyemang, C.B. (2013). Perceived Organizational Climate and Organizational tenure on Organizational Citizenship Behaviour: Empirical Study among Ghanaian Banks. European journal of Business and Management. 5 (26), 132-142

  • Akinbode, G.A. (2011). Demographic and Dispositional Characteristics as predictors of OCB. IFE Psychologia. 19(1), 379-403.

  • Bahrami, M.A., Montazeralfaraj, R., Hashemi Gazar, S., & Dehghani Tafti, A. (2013). Demographic Determinants of organisational Citizenship Behaviour among Hospital Employees. Global Business and Management Research: An International Journal, 5(4), 171-178.

  • Beham, B. (2011). Work-family conflict and organisational citizenship behaviour: empirical evidence from Spanish employees. Community, Work & Family, 14 (1), 63-80.

  • Bartlett, J. E., Kotrliik, J. W., & Higginss, C. C. (2001). Organizational Research: Determining Appropriate Sample Size in Survey Research. Information Technology, Learning, and Performance Journal, 19 (1), 43-49.

  • Cameron, S.M. & Nadler, J.T. (2013). Gender roles and organizational citizenship behaviours: effects on managerial evaluations. Gender in Management: An International Journal. 28(7), 380 – 399.

  • Caspi, A., & Roberts, B. (1990). Personality continuity and change across the life course. In L.A. Pervin (Ed.), Handbook of personality theory and research (pp.549-575). New York: Guilford.

  • Clark, M. S., & Isen, A. M. (1982). Toward understanding the relationship between feeling states and social behaviour. In A. H. Hastorf & A. M. Isen (Eds.), Cognitive social psychology. New York: Elsevier North Holland, 73-108.

  • Coaldrake, P. & Stedman, L.(1999). Academic Work in the Twenty-f irst Century: Changing roles and policies, 99H Occasional Paper Series (September 1999), Higher Education Division, Department of Education, Training and Youth Affairs, Commonwealth of Australia

  • Cochran, W. G. (1977). Sampling techniques (3rd ed.). New York: John Wiley & Sons.

  • Cohen, A., & Avrahami, A. (2006). The relationship between Individualism, Collectivism, the perception of justice, Demographic characteristics and OCB. Service Industries Journal 26(8),889-901.

  • DiPaola, M., & Tschannen-Moran, M. (2001). Organizational citizenship behavior in schools and its relationship to school climate. Journal of School Leadership, 11, 424-447

  • Dirican, A.H., & Erdil,O. (2016). An Exploration of Academic Staff’s Organizational Citizenship Behaviour and Counterproductive Work Behaviour in Relation to Demographic Characteristics. 12th International Strategic Management Conference, ISMC. 28-30 October 201 . Procedia - Social and Behavioural Sciences 235 .pp.351 – 360.

  • Doering,M., Rhodes, S.R., & Schuster, M.(1983). The aging worker.Beverly Hills,CA Sage.

  • Dwivedi, S., Kaushik, S., & Luxmi . (2015). Organisational citizenship behaviours and demographic variables of employees in Indian business process outsourcing (BPO) sector. The IUP Journal of organisational Behaviour, 14(1), 39-57.

  • Dyne, L.V., Graham, J.W., & and Dienesch, R.M.(1994). Organizational Citizenship Behaviour: Construct Redef inition, Measurement, and Validation.The Academy of Management Journal, 37(4). 4.765-802

  • Eagly, A. H., & Karau, S. J. (2002). Role congruity theory of prejudice toward female leaders. Psychological Review, 109(3), 573-598.

  • Ehrhart, M. G., Godfrey, E., & Morales, S. (2005).). The role of schemas in gender andOCB research. Poster presented at the 20th Annual Conference for the Society ofIndustrial and Organizational Psychology, Orlando, FL.

  • Elstad, E., Christophersen, K.A., & Turmo, A.(2011). Social Exchange Theory as an explanation of Organizational Citizenship Behaviour among teachers. International Journal of Leadership in Education. 14(4),405-421.

  • Erturk, A. (2007). Increasing Organisational Citizenship Behaviours of Turkish academicians: Mediating role of trust in supervisor on the relationship between organisational justice and citizenship behaviours. Journal of Managerial Psychology. 22(3), 257-270.

  • Farrell, S. K., & Finkelstein, L. M. (2007). Organizational citizenship behaviour and gender: Expectations and attributions for performance. North American Journal ofPsychology, 9(1), 81-96.

  • Garg, P., & Rastogi, R. (2006). Climate Profile and OCBs of teachers in public and private schools of India. International Journal of Educational Management. 20 (7). 529-541.

  • Gill, J., Johnson, P. & Clark, M. (2010). Research Methods for Managers, London: SAGE Publications.

  • Gornall,L. (1999). New professionals: Change and occupational roles in higher education. Perspectives: Policy & Practice in Higher Education, 3(2), 44-49.

  • Gyekye, S. A. & Haybatollahi, M. (2015). Organizational citizenship behaviour: An empirical investigation of the impact of age and job satisfaction on Ghanaian industrial workers. International Journal of Organizational Analysis, 23 (2), 285-301.

  • Halpin, W.A., & Croft, D.B. (1962), The Organizational Climate of Schools, Washington University Press, St. Louis, MO.

  • Heilman, M. E., & Chen, J. J. (2005). Same behaviour, different consequences: Reactions towomen’s altruistic citizenship behaviour. Journal of Applied Psychology, 90, 431-441

  • Hofstede, G. (1980). Culture’s consequences: International differences in workrelated values. Beverly Hills, CA: Sage.

  • Jenaabadi, H. Okati, E. & Sarhadi, A. (2013). organisational Citizenship Behaviour , Job Satisfaction, and Commitment to school: Is there any significant difference between male and female teachers?. World Journal of Education, 3 (3), 75-81

  • Kagaari , J.R.K., & Munene, J.C. (2007) . Engineering lecturers ‘competencies and organizational citizenship behaviour (OCB) at Kyambogo University. Journal of European Industrial Training. 31(9), 706-726.

  • Karakowsky, L., Mann, S., & Mcbey, K. (2010). Feeling (and acting)like a fish out of water-Numerical minority status, gendered work and citizenship behaviour in mixed gender work teams. Team Performance Management. 16 (7/8),413-433.

  • Kathryn, J.B. (1988). The gender difference hypothesis: A synthesis of research in the Educational Administration Quarterly. Dissertation submitted to graduate college of Texas, A & M University

  • Kuehn, K.W. & Al- Busaidi,.Y. (2002). Citizenship Behaviour in a nonwestern context: An examination of the role of satisfaction, commitment and job characteristics on selfreported OCB. International Journal of Commerce and Management. 12 (2), 107-125.

  • Legge, K. (1995). HRM: Rhetoric, reality, and hidden agendas. In J. Storey (ed) (1995) Human Resource Management: a critical text. London: Routledge.

  • Levinson, D.J., Darrow, C.N., Klein, E.B., Levinson, M.H. & Mckee, B. (1978). The seasons of a man’s life. Random House Digital Inc. New York: Ballantine Books.

  • Li, S. (2013). The culture heritage on OCB –A life case study between China & Sweden. Master’s thesis in Management. Stockholm School of Economics.

  • Lortie, D. (1976). School Teacher. Chicago: University of Chicago Press.

  • Magdalena, S.M. (2014). The effects of organizational citizenship behaviour in the academic environment. Procedia - Social and Behavioural Sciences . 127. pp. 738 – 742.

  • Mahnaz, M. A., Mehdi, M., Jafar, K. M., Rahmati, M., & Abolghasem . (2014). The Effect of demographic characteristics on organisational Citizenship Behaviour in the selected Teaching Hospitals in Tehran. Indian Journal of Scientific Research. 7(1). 068-077.

  • Milbrath, L. W., & Goel, M. L. (1977). Political participation: How and why do people get involved in politics. (2nd Ed.). Lanham, MD: University.

  • Mitonga-Monga, J., Flotman, A., & Cilliers, F.V.N. (2017). Organisational citizenship behaviour among railway employees in a developing country: Effects of education and tenure. Southern African Business Review 21,385-406

  • Mohammad, J., Quoquab Habib, F., & Zakaria, S. (2010). Organizational citizenship behavior and commitment: do age and tenure make any difference?. Business Management Quarterly Review, 1(3), 28-49.

  • Moon, H., Dyne L.V. ,& Wrobel, K. (2005) . The circumplex model and the future of organizational citizenship research. In: Turnipseed D (ed.) A Handbook on Organizational Citizenship Behaviour: A Review of ‘Good Soldier’ Activity in Organizations. New York: Nova Science Publishers, 1–22.

  • Moorman, R.H.,& Blakely, G.L. (1995). Individualism-Collectivism as an Individual Difference Predictor of Organizational Citizenship Behaviour. Journal of Organizational Behaviour, 16(2). 127-142.

  • Niehoff, B. P., & Moorman, R. H. 1993. Justice as a mediator of the relationship between methods of monitoring and organisational citizenship behaviour. Academy of Management Journal, 36, 527-556.

  • Njagi,S.R. (2018). School climate and organizational citizenship behaviour. International Journal of Education, 6(1/2),13-28

  • Oplatka I. (2009). Organizational citizenship Behaviour in teaching The consequences for teachers, pupils, and the school. International Journal of Educational Management. 23(5), 375-389.

  • Organ, D. W., & Greene, C. N. (1974). Role ambiguity, locus of control, and work satisfaction. Journal of Applied Psychology, 59(1), 101-102.

  • Organ, D.W. (1988). Organizational Citizenship Behaviour: The good soldier syndrome.Lexington.MA: Lexington.

  • Organ, D.W., & Ryan, K. (1995). A metaanalytic review of attitudinal and dispositional predictors of Organizational Citizenship Behaviour. Personnel Psychology.48 (4), 775-802.

  • Panicker, A., Agrawal, R. K. & Khandelwal, U. (2018). Inclusive workplace and organizational citizenship behavior: Study of a higher education institution, India. Equality, Diversity and Inclusion: An International Journal. 37(6), 530-550

  • Paramasivam, G. M. (2015). Role of selfefficacy and family supportive organizational perceptions in teachers’ organizational citizenship behaviour: A study on engineering college teachers in India. Asian Education and Development Studies, 4 (4), 394-408.

  • Pattanayak, B., Misra, R.K.,& Niranjana, P.(2003). Organizational Citizenship Behaviour: A conceptual framework and scale development. Indian Journal of Industrial relations. 39 (2), 194-204.

  • Pettit, T., Donohue, R., & Cieri, H.D. (2004). Career stage, Organizational Commitment, and Organizational Citizenship Behaviour. Working paper series. Department of Management. Monash University. Working paper 58/04.

  • Pfeffer, J. (1983). Organizational Demography. Research in Organizational Behaviour.5. 299-357.

  • Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviours and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviours. Leadership Quarterly, 1, 107–142.

  • Podsakoff, P.M., MacKenzie, S.B., Paine, J.B. & Bachrach, D.G. (2000). organisational citizenship behaviours: A critical review of the theoretical and empirical literature and suggestion for future research. Journal of Management. 26 ( 3), 513-563.

  • Rousseau, D.M. (1989). Psychological and Implied Contracts in Organizations. Employee Responsibilities and Rights Journal. 2 (2), 121-139.

  • Rummel, R.J. (1970). Applied Factor Analysis, Evanston, IL: Northwestern University Press.

  • Schwab, D.P. (1980), “Construct validity in organization behaviour”, in Staw, B.M. and Cummings, L.L. (Eds), Research in Organizational Behaviour, Vol. 2, JAI, Greenwich, CT, pp. 3-43.

  • Simeon,R., Nicholson, J.D., & Wong, Y.Y. (2001).Comparisons of Asian and US Workplace Gender Roles. Cross Cultural Management: An International Journal. 8(2),47-59

  • Singh, A.K., & Singh, A.P. (2010). Career Stage and Organizational Citizenship Behaviour among Indian Managers. Journal of the Indian Academy of Applied Psychology.36 (2). 268 -275.

  • Singh,N., & Kolekar, B.D. (2015). Measurement of attributes of Organizational Citizenship Behaviour in Academicians. International Journal of Management. Volume 6.(3).24-33.

  • Smith, C.A., Organ, D.W., & Near, J.P. (1983). Organizational Citizenship Behaviour: its nature and antecedents. Journal of Applied Psychology. 68. 653-663

  • Sterns H.L. & Doverspike D., (1989). Aging and the retraining and learning process in organizations. In (eds) Goldstein I. & Katzel R. Training and development in work organizations (pp. 229-332). San Francisco: Jossey-Bass.

  • Super, D.E. (1957). The Psychology of Careers. New York: Harper.

  • Turner, J. C. (1987). Rediscovering the Social Group: A Self-categorization Theory. Oxford: Blackwell.

  • Ucho, A & Atime, E. T. (2013). Distributive Justice, Age, and Organizational Citizenship Behaviour among Non-teaching Staff of Benue State University. International Journal of Psychology and Behavioural Sciences. 3(4), 77-85

  • Verba, S., & Nie, N. H. (1972). Participation in America: Social equality and political democracy. New York: Harper & Row.

  • Wagner, S.L. & Rush, M.C. (2000) Altruistic Organizational Citizenship Behaviour: Context, and Age. The Journal of Social Psychology. 140(3),379-391.

  • Wang’eri, T., Tumuti, S., & Otanga H. (2014). Relationship between demographic variables, organisational commitment, and job satisfaction and organisational Citizenship behaviour among primary school teachers, Coast province, Kenya. International Journal of Contemporary Applied Sciences. 1(2),

  • Williams, & Anderson, S. (1991). Job Satisfaction and Organizational Commitment as predictors of Organizational Citizenship and in-role behaviours. Journal of Management.17, 601-617.


Abstract Views: 517

PDF Views: 0




  • Exploring Individual Difference in Organizational Citizenship Behaviour in the Academic Context

Abstract Views: 517  |  PDF Views: 0

Authors

Anita Pradhan
KSoM, KIIT, Bhubaneswar, India
Sasmita Mishra
KSoM, KIIT, Bhubaneswar, India

Abstract


The literature on the individual difference in the display of organizational citizenship behaviour (OCB), with respect to age, gender, total work experience, organizational tenure has not been conclusive. While studies on different culture and organizational context have come up with different findings, there is a paucity of such research in academic organisations. With this backdrop, this study aims at studying the impact of demographic variables such as gender, age, work experience organizational tenure, and job category in an Indian university context. The findings revealed that male and female employees don’t differ signif icantly in the display of citizenship behaviour; there was also no significant difference in the display of OCB among teaching and non-teaching category; the different age groups were found to differ in the conscientiousness dimension of OCB. The findings further revealed total work experience and organizational tenure to be better antecedents of OCB. The paper has theoretical and practical implications in the demographic difference in display of OCB in academic organizations.

Keywords


Organizational Citizenship Behaviour, Demographics, Education Sector, Academic Organization, India.

References





DOI: https://doi.org/10.23862/kiit-parikalpana%2F2019%2Fv15%2Fi1-2%2F190173