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Impact of Gender And Age of Professional Employees On Their Emotional Intelligence Level


Affiliations
1 Research Scholar, Department of Commerce and Business Management, Integral University, Lucknow, Uttar Pradesh, India, Pin code- 226026, India
2 Assistant Professor, Department of Commerce and Business Management, Integral University, Lucknow, Uttar Pradesh, India, Pin code- 226026, India
 

An emotionally intelligent employee will deal with his client in an efficient manner focusing on best customer experience. Now a days, intelligence quotient and emotional quotient are simultaneously considered as very crucial trait in professional employees. Emotional Quotient is nothing but a measure or score of emotional intelligence. Emotional intelligence has become an important predictor of various aspects of employee’s performance at work. This article examines the impact of age and gender of professional employees on their emotional intelligence level.100 professional employees were randomly selected from various organization in Lucknow. Schutte Emotional Intelligence Test formulated by Dr. Nicolas Schutte is research instrument adapted to record emotional intelligence level of participants. Analysis of result helps in summarizing that age of professional employees do not have significant impact on their emotional intelligence level whereas gender of professional employees has a significant impact on their emotional intelligence level.

Keywords

Ability model, age, emotional intelligence, professional employees, schutte emotional intelligence scale.
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  • Impact of Gender And Age of Professional Employees On Their Emotional Intelligence Level

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Authors

Nida Iqbal
Research Scholar, Department of Commerce and Business Management, Integral University, Lucknow, Uttar Pradesh, India, Pin code- 226026, India
Yasir Arafat Elahi
Assistant Professor, Department of Commerce and Business Management, Integral University, Lucknow, Uttar Pradesh, India, Pin code- 226026, India

Abstract


An emotionally intelligent employee will deal with his client in an efficient manner focusing on best customer experience. Now a days, intelligence quotient and emotional quotient are simultaneously considered as very crucial trait in professional employees. Emotional Quotient is nothing but a measure or score of emotional intelligence. Emotional intelligence has become an important predictor of various aspects of employee’s performance at work. This article examines the impact of age and gender of professional employees on their emotional intelligence level.100 professional employees were randomly selected from various organization in Lucknow. Schutte Emotional Intelligence Test formulated by Dr. Nicolas Schutte is research instrument adapted to record emotional intelligence level of participants. Analysis of result helps in summarizing that age of professional employees do not have significant impact on their emotional intelligence level whereas gender of professional employees has a significant impact on their emotional intelligence level.

Keywords


Ability model, age, emotional intelligence, professional employees, schutte emotional intelligence scale.

References





DOI: https://doi.org/10.23862/kiit-parikalpana%2F2022%2Fv18%2Fi2%2F216390