"Is It Worth Going in for E-Business? An Analysis"

"Does ROI Justify IT Investments&e-Business? "

The following paper is intended to stimulate thought and discussion for measuring the return on IT investment. It also documents different benchmarks and success stories of leading enterprises that successfully measure such value. Investments by different Organizations in IT like Intranets and corporate portals are widely valued for: streamlining business processes and driving operational efficiencies; enhancing communications and collaboration between employees, management, customers, and partners; and significantly reducing the cost of internal business functions; and increasing company sales (revenue). However, intranets and corporate portals can be extremely complex systems and, therefore, at times, expensive endeavours. Despite the expense, many organizations understand the implicit and/or explicit value and are willing to make notable IT investments. A study, published in 2002 by the UK Department of Trade and Industry, revealed IT adoption at about 60% of North Am erican, UK, German and Swedish companies. A 2001 METAGroup study ofGlobal 2000 companies found an adoption rate of 85% for implemented or developing IT projects. It is not only large multi-nationals that understand the benefits and potential rewards of a well-funded, high-value IT investment by any business. According to Modalis Research, more than 70% of all small and medium-sized businesses, including government agencies and not-for-profit organizations, believe that investing in a E-business project like having an intranet is important and either have an intranet or plan todeployone (2001 study).