A Study on Knowledge Characteristics among the Employees in Lakhsmi Seva Sangham (LSS), Gandhigram

Knowledge management is a systematic, explicit and deliberate building, renewal and application of knowledge to maximize enterprise knowledge - related effectiveness and returns from its knowledge assets (Biswajeet Pattanayak, 2005). The effective knowledge management will greatly contribute to improved excellence, which is to dramatically reduce costs, provide potential to expand and grow, increase value and/or profitability, improve products and services and, respond faster. The broad objective of the present research work was to study the knowledge characteristics among the employees in Lakhsmi Seva Sangham, Gandhigram and the specific objectives were to explore; (i) In terms of their specialization, (ii) Requirement of processing information to carry out their activities, (iii) Problem solving ability, (iv) Skill variety efficiency and, (v) ability to handle job complexity easily. The study concluded that employees in Lakhsmi Seva Sangham (LSS) does not require much of information processing to carry out the activities of the job, the requirement of specializations of the factors of knowledge characteristic were similar and the mean age of the employees was between 37.5 years and 48.71 years that indicates that employees were in their productive age.