TSM Business Review

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This paper analyses the interaction of two areas: green technology and rural business persons and presents a finding on Critical Success Factors (CSFs) in the implementation of Enterprise Resource Planning (ERP) across rural areas in and around Madurai. The study finds that appropriate business and IT legacy systems, business plan/ vision/ goals/ justification, business process reengineering, change management culture and programme, communication, ERP teamwork and composition, monitoring and evaluation of performance, project champion, project management, software/system development, testing and troubleshooting, top management support, data management, ERP strategy and implementation methodology, ERP vendor, organizational characteristics, fit between ERP and business/process, Rural culture and Area-related functional requirement were the commonly extracted factors across these rural areas. In these 18 CSFs, top management support and training and education were the most frequently cited as the critical factors to the successful implementation of Green Technology by rural businesspersons.

Keywords

Green Technology, Internet, e-Logistics, SRM, CRM, E-Business, ERP.
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