Human Resource Productivity and Organisational Excellence

With the onset of globalisation, where economics and markets play a dominant role in organisational sustainability, no individual organisation can guarantee success based on its own efforts alone. Over the years, the role of those, running an organisation, has undergone a major change-from dependence to independence and now interdependence. The era of interdependence-where teamwork and group dynamics can make or break the business-becomes a necessity and the accepted way of doing things. But with the entry of educated rational managers, freedom of thought and expression; the managers are encouraged to think independently bringing about a higher degree of initiative and quicker decisionmaking. Although there are flashes of brilliance from star performers, the organisation's collective performance is often disappointing and less spectacular.

Participation is vital in the viability and survival of an organisation. Motivated and empowered employees are crucial in achieving and meeting organisational goal. Quality products or services are attained when people in an organisation work in tandem aligning their personal goals to the organisational goals and are ready to take the extra step towards achieving excellence. When employees put their hands, heads- and most importantly their hearts in their respective jobs, they produce even astounding results in quality and quantity, productivity and profitability. Every member of an organisation is a store-house of ideas, an uncut diamond and an untapped reservoir of talent that, when properly harnessed, can bring enormous results.

Developing quality consciousness in the interest of the organisation among people is like planting trees. It takes a lot of patience but the fruits are very satisfying at the end. In this context, this paper is an endeavour to have a conceptual and theoretical framework to focus on all such possible areas of human resource productivity, being responsible towards achieving organisational excellence. Basically, in this paper, an attempt is theoretically made to visualise different parameters of employee participation in an organisational functioning and how it leads towards achieving organisational success.