Drishtikon: A Management Journal

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

The Impact of an Assigned performance Goal on ‘Feedback Seeking Behaviour’, Human Performance


Affiliations
1 Associate Professor, Commerce & Management, Career College, and Visiting faculty Career institute of international management Barkatullah University Bhopal, M.P
2 Department of Social Sciences, Saifia College, Barkatullah University Bhopal
     

   Subscribe/Renew Journal


The purpose of this study was to develop and test a model of the relationship between supervisory reports of subordinate feedbackseeking behavior and subordinate reports of job satisfaction. Specifically, we applied literature on feedback seeking and socialization to demonstrate that this relationship is mediated by role clarity. Further, we found that the relationship between feedback-seeking behavior and role clarity is moderated by social skill, implying that subordinates with greater social skill are better able to perceive, interpret, and apply feedback information to enhance role clarity. Implications for practice and future research are discussed.
Subscription Login to verify subscription
User
Notifications
Font Size


  • Abraham, J, Morrison, J & Burnett D 2006, 'Feedback seeking among developmental Assessment center participants' , Journal of Business and Psychology, (20), PP 383394.s

  • Allen, T. D., & Rush, M. C. 2009. The effects of organizational citizenship behavior on performance judgments: A field study and a laboratory experiment. Journal of Applied Psychology, 83: 247–260.

  • Ashford, S. J. 2010. Feedback-seeking in individual adaptation: A resource perspective. Academy of Management Journal, (29): 465–487.

  • Ashford, S. J., & Black, J. S. 2011. Proactivity during organizational entry: The role of desire for control. Journal of Applied Psychology, (81): 199–214.

  • Ashford, S. J., Blatt, R., & VandeWalle, D. 2002. Reflections on the looking glass: A review of research on feedback-seeking behavior in organizations. Journal of Management, (29): 773–799.

  • Ashford, S. J., & Cummings, L. L. 2012. Feedback as an individual resource: Personal strategies of creating information. Organizational Behavior and Human Performance, (32): 370–398.

  • Ashford, S. J., & Cummings, L. L. 2012. Proactive feedback seeking: The instrumental use of the information environment. Journal of Occupational Psychology, (58): 67–79.

  • Ashford, S. J., & Northcraft, G. B. 2012. Conveying more (or less) than we realize: The role of impression management in feedback seeking. Organizational Behavior and Human Decision Processes, (53): 310– 334.

  • Ashford, S. J., & Tsui, A. S. 2012. Self-regulation for managerial effectiveness: The role of active feedback seeking. Academy of Management Journal, (34): 251–280.

  • Bauer, T. N., & Green, S. G. 2012. Development of leader member exchange: A longitudinal test. Academy of Management Journal,( 39): 1538–1567.

  • Brislin, R., Lonner, W. J., & Thorndike, R. 2011. Crosscultural research methods. New York: Wiley.

  • Brown, S. P., Ganesan, S., & Challagalla, G. N. 2001. Selfefficacy as a moderator of information-seeking effectiveness. Journal of Applied Psychology, (86): 1043– 1051.

  • Crant, J. M. 2012. Doing more harm than good: When is impression management likely to evoke a negative response? Journal of Applied Social Psychology, (26): 1454–1471.

  • Crant, J. M. 2012. Proactive behavior in organizations. Journal of Management, (26): 435–462.

  • Day, D. V., & Crain, E. C. 2012. The role of affect and ability in initial exchange quality perceptions. Group and Organization Management, (17): 380– 397.

  • Deluga, R. J., & Perry, J. T. 2012. The role of subordinate performance and ingratiation in leader-member exchanges. Group and Organization Management, (19): 67–86.

  • Dienesch, R. M., & Liden, R. C. 2010. Leader-member exchange model of leadership: A critique and further development. Academy of Management Review, (11): 618–634.

  • Dockery, T. M., & Steiner, D. D. 2011 The role of the initial interaction in leader-member exchange. Group and Organization Studies, (15): 395–413.

  • Eastman, K. K. 2009. In the eyes of the beholder: An attributional approach to ingratiation and organizational citizenship behavior. Academy of Management Journal, (37): 1379–1391.

  • Abramis, D 2008, 'Work role ambiguity, job satisfaction, and job performance: Meta analyses and review' , Psychological Reports, (75), PP 1411-1433.

  • Aiken, LS & West, SG 2011, multiple regression: Testing and interpreting Interactions, Sage Publications, Inc., Thousand Oaks, CA.

  • Anderson, JC & Gerbing, DW 2009, 'Structural equation modeling in practice: A review and recommended twostep approach.' Psychological Bulletin, (103), PP 411- 423.

  • Anseel, F, Lievens, F & Levy, P 2008, 'A self-motives perspective on feedback-seeking behaviour: Linking organizational behaviour and social psychology research' , International Journal of Management Reviews, (9), PP 211-236.

  • Ashford, S 2008, 'Feedback-seeking in individual adaptation: A resource perspective' , Academy of Management Journal, (29), PP 465-487.

  • Ashford, S & Black, J 2009, 'Proactivity during organizational entry: The role of desire for control' , Journal of Applied Psychology, (81), PP 199-214.

  • Ashford, S, Blatt, R & VandeWalle, D 2003, 'Reflections on the looking glass: A review of research on feedbackseeking behavior in organizations.' Journal of Management, (29), PP 773-799.

  • Ashford, S & Cummings, L 2009 'Feedback as an individual resource: Personal strategies of creating information.' Organizational Behavior and Human Performance, (32), PP 370-398.

  • Ashford, S & Cummings, L 2009, 'Proactive feedback seeking: The instrumental use of the information environment.' Journal of Occupational Psychology, (58), PP 57-79.

  • Ashford, SJ & Tsui, A S 1991, 'Self-regulation for managerial effectiveness: The role of active feedbackseeking' , Academy of Management Journal, (34), PP 251-280.

  • Bandura, A 2008, 'Social cognitive theory of personality' , in L Pervin & O John (eds.), Handbook of personality, Guilford Press, New York, pp. 154-196.

  • Bentler, PM 2008, EQS Structural Equations Program Manual, Multivariate Software, Encino, CA.

  • Brown, S, Ganesan, S & Challagalla, G 2008, 'Self-efficacy as a moderator of information seeking effectiveness' , Journal of Applied Psychology, (86), PP 1043-1051.

  • Buck, R 2008, 'Temperament, social skills, and the communication of emotion: A Developmentalinteractionist view' , in DG Gilbert & J.J Connolly (eds.), Personality, social skills, and psychopathology: An individual difference approach. Plenum Press, New York, pp. 85-105.

  • Burgoon, J & Dunbar, N 2008, 'An interactionist perspective on dominance-submission: Interpersonal dominance as a dynamic, situationally contingent social skill' , Communication Monograph, (67), PP 96-121.

  • Cammann, C, Fichman, M, Jenkins, D & Klesh, J 2009, The Michigan Organizational Assessment Questionnaire, Unpublished manuscript, University of Michigan, Ann Arbor.

  • Cartwright, S & Cooper, C 1997, managing workplace stress. Sage Publications, Thousand Oaks, CA. du

  • Luque, M & Sommer, S 2000, 'The impact of culture on feedback-seeking behavior: An integrated model and propositions' , Academy of Management Review, (25), PP 829 849.

  • Ferris, G, Bergin, T & Gilmore, D 2011, 'Personality and ability predictors of training performance for flight attendants' , Group and Organization Studies, (11), PP 419-435.

  • Ferris, G, Witt, L & Hochwarter, W 2001, 'Interaction of social skill and general mental ability on job performance and salary' , Journal of Applied Psychology, (86), PP 1075-1082.

  • Gerstner, C & Day, D 1997, 'Meta-analytic review of leader-member exchange theory: Correlates and construct issues' , Journal of Applied Psychology, (82), PP 827-844.

  • Glisson, C. & Durick, M 1988, 'Predictors of job satisfaction and organizational commitment in human service organizations' , Administrative Science Quarterly, Volume 33, PP 61-81.

  • Hackman, J & Oldham, G 1976, 'Motivation through the design of work: Test of a theory' , Journal of Vocational Behavior, (31), PP 278-296.

  • Hackman, J & Oldham, G 1980, 'Work redesign' , in RJ Hall, AF Snell, & MS Foust (eds.), 1999, 'Item parceling strategies in SEM: Investigating the subtle effects of unmodeled secondary constructs' , Organizational Research Methods, (2), PP 233-256.

  • Herold, DM, Liden, RC & Leatherwood, ML 1987, 'Using multiple attributes to Assess performance feedback sources' , Academy of Management Journal, (30), PP 826-835.

  • Herold, D & Parsons, C 1985, 'Assessing the feedback environment in work organizations: Development of the job feedback survey' , Journal of Applied Psychology, (70), PP 290-305.

  • Hochwarter, W, Witt, L, Treadway, D & Ferris, G, 2006, 'The interaction of social skill and organizational support on job performance' , Journal of Applied Psychology, (91), PP 482-489.

  • Hogan, J, & Lock, J 1995, May, 'A taxonomy of interpersonal skills for business interactions' , paper presented at the annual meeting of the Society for Industrial and

  • Organizational Psychology, Orlando, FL. Hogan, R & Shelton, D 1998, 'A socioanalytic perspective on job performance' , Human Performance, (11), PP 129-144.

  • Ilgen, C, Fisher, T & Taylor, M 1979, 'Consequences of individual feedback on behavior in organizations' , Journal of Applied Psychology, (64), PP 349-371.

  • Jaccard, J & Wan, C 1995, 'Measurement error in the analysis of interaction effects between continuous predictors using multiple regression: Multiple indicator and structural equation approaches' , Psychological Bulletin, (117), PP 348-357.

  • Joreskog, K & Sorbom, D 1993, LISREL 8: Structural equation modeling with the SIMPLIS command language. Software International, Inc., Chicago, IL.

  • Kline, RB 2009, Principles and practice of structural equation modeling (2nd ed.), Guilford Press, New York.

  • Kline, T, Sulsky, L & Rever-Moriyama, S 2000, 'Common method variance and specification errors: A practical approach to detection' , Journal of Psychology: Interdisciplinary and Applied, 134, 401-421.

  • Lam, W, Huang, X & Snape, E 2008, 'Feedback-seeking behavior and leader-member exchange: Do supervisor-attributed motives matter?' , Academy of Management Journal, (50), PP 348-363.

  • Lee, H, Park, H, Lee, T & Lee, D 2012, 'Relationships between LMX and subordinates' feedback seeking behaviors' , Social Behavior and Personality, (35), PP 659-674.

  • Levy, P, Albright, M, Cawley, B. & Williams, J 1995, 'Situational and individual determinants of feedback seeking: A closer look at the process' , Organizational Behavior & Human Decision Processes, (62), PP 23-34.

  • London, M & Smither, J 2002, 'Can working with an executive coach improve multi source feedback ratings over time? A quasi-experimental field study' , Personnel Psychology, (56), PP 23 46.

  • Louis, M, Posner, B, & Powell, G 1983, 'The availability and helpfulness of socialization practices' , Personnel Psychology, (36), PP 857-866.

  • Mignerey, J, Rubin, R & Gorden, W 1995, 'Organizational entry: An investigation of newcomer communication behavior and uncertainty' , Communication Research, 22, 54-85.

  • Morrison, E 1993, 'Longitudinal study of the effects of information seeking on newcomer Socialization' , Journal of Applied Psychology, (78), PP 173-183.

  • Morrison, E & Bies, R 1991, 'Impression management in the feedback-seeking process: A literature review and research agenda' Academy of Management Review, Volume 16, PP 522-541., Morrison, EW & Vancouver, JB 2000, 'Within-person analysis of information seeking: The effects of perceived costs and benefits' , Journal of Management, (26), PP 119-137.

  • Murphy, K & Cleveland, J 1995, Understanding performance appraisal: Social, Organizational and goalbased perspectives. Sage Publications, Inc., Thousand Oaks, CA.


Abstract Views: 270

PDF Views: 2




  • The Impact of an Assigned performance Goal on ‘Feedback Seeking Behaviour’, Human Performance

Abstract Views: 270  |  PDF Views: 2

Authors

Joshua O Miluwi
Associate Professor, Commerce & Management, Career College, and Visiting faculty Career institute of international management Barkatullah University Bhopal, M.P
Hina Rashid
Department of Social Sciences, Saifia College, Barkatullah University Bhopal

Abstract


The purpose of this study was to develop and test a model of the relationship between supervisory reports of subordinate feedbackseeking behavior and subordinate reports of job satisfaction. Specifically, we applied literature on feedback seeking and socialization to demonstrate that this relationship is mediated by role clarity. Further, we found that the relationship between feedback-seeking behavior and role clarity is moderated by social skill, implying that subordinates with greater social skill are better able to perceive, interpret, and apply feedback information to enhance role clarity. Implications for practice and future research are discussed.

References