Drishtikon: A Management Journal

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Banking Professionals and Attitudinal Dimension of Job Satisfaction: a Descriptive Study


Affiliations
1 Assistant Professor Institute of Professional Excellence & Management Ghaziabad, U.P, India
     

   Subscribe/Renew Journal


Job satisfaction as an attitude is a widely researched area; furthermore it is very important theme in context of banking professionals as they are one of the most overworked people. It determines the productivity of the employees in various sectors of the industry. The present study analyzes the effects of financial factors, working condition, supervision and advancement opportunities on job satisfaction across gender and different categories of jobs in Indian private banks. The research employed multistage stratified cluster sampling and statistical procedures like Cronbach's alpha, K independent samples (median test), means, standard deviation, ANOVA and the related Games Howell procedure, chi- square test and correlation matrix. Banking professionals were most content with working conditions and least with financial terms. Males and females and different job categories in banks did not have significant difference in the level of job satisfaction.
Subscription Login to verify subscription
User
Notifications
Font Size


  • Anderson, D. R., Sweeney, D. J., & Williams, T. A. (2008). Statistics for business and economics (10th ed.). Mason, OH: Thomson Learning.

  • Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee "citizenship." Academy of Management Journal, 26, 587-595.

  • Carsten, J. M., & Spector, P. W. (1987). Unemployment, job satisfaction, and employee turnover: A meta-analytic test of the Muchinsky model. Journal of Applied Psychology, 72, 374-381.

  • Chow, I. H. S. (1997). Careers of Hong Kong managers. In Cherlyn Skronme Granrose (Ed.), East Asia (pp. 37-66). Westport, CT: Quorom Books.

  • Churchill, G. A. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16, 64-73.

  • Farrell, D. (1983). Exit, voice, loyalty, and neglect as responses to job dissatisfaction: A multidimensional scaling study. Academy o f Management Journal, 26, 596--607.

  • Field, A. (2009). Discovering statistics using SPSS. London: Sage.

  • Fritzsche, B. A., & Parrish, T. J. (2005). Theories and research on job satisfaction. In Steven D. Brown & Robert W. Lent (Ed.), Career development and counseling: Putting theory and research to work (pp.180-202). Hoboken, NJ: John Wiley and sons.

  • George, D., & Mallery, P. (2003). SPSS for Windows step by step: A simple guide and reference. 11.0 update (4th ed.). Boston: Allyn & Bacon.

  • Gerbing, D. W., & Anderson, J. C. (1988). Updated paradigm for scale development incorporating unidimensionality and its assessment. Journal of Marketing Research, 25, 186-192.

  • Hanif, M. F., & Kamal, Y. (2009, June). Pay and Job Satisfaction: A Comparative Analysis of Different Pakistani Commercial. Paper presented at the 9th National Research Conference, Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST), Islamabad, Pakistan.

  • Hoppock, R. (1935), Job Satisfaction, Harper and Row, New York.

  • Hulin, C. L., & Judge, T. A. (2003). Job attitudes. In W. C. Borman, D. R. ligen, & R. J. Klimoski (Eds.), Handbook of psychology: Industrial and organizational psychology (pp. 255-276). Hoboken, NJ: Wiley.

  • Hanisch, K. A., & Hulin, C. L. (1991). General attitudes and organizational withdrawal: An evaluation of a causal model. Journal of Vocational Behavior, 39, 110-128.

  • Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The motivation to work. New York.: John Wiley & Sons.

  • Hinton, P. R., Brownlow, C., McMurray, I., & Cozens, B. (2004). SPSS explained. New York: Routledge.

  • Hom, P. W. (2001). The legacy of Hulin's work on turnover thinking and research. In F. D. Drasgow & J. M. Brett (Eds.), Psychology of work: Empirical research (pp. 169-187). Mahwah, NJ: Erlbaum.

  • Judge, T. A., & Church, A. H. (2000). Job satisfaction: Research and practice. In C. L. Cooper & E. A. Locke (Eds.), Industrial and organizational psychology: Linking theory with practice (pp. 166-198). Oxford, UK: Blackwell.

  • Judge, T. A., Thoresen, C. J., Bono, J. E., &: Patton, G. K. (2000). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127, 376-407.

  • Judge, T. A., & Watanabe, S. (1993). Another look at the job satisfaction-life satisfaction relationship. Journal of Applied Psychology, 78, 939-948.

  • Khalid, S., & Irshad, M. Z. (2010). Job satisfaction among bank employees in Punjab, Pakistan: A comparative study. European Journal of Social Sciences, 17(4), 570-577.

  • Kumar, N. (2003). Motivation and morale in banking administration. New Delhi, India: Mittal.

  • Lease, S. H. (1998). Annual review, 1993–1997: Work attitudes and outcomes. Journal of Vocational Behaviour, 53(2), 154–183.

  • Lehal, R. (2007). A study of organisational role stress and job satisfaction among executives in Punjab. Indian Management Studies Journal, 11, 67-80.

  • Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1349). Chicago: Rand McNally.

  • Nunnally, J. C. (1978). Psychometric Theory (2nd ed.). New York: McGraw-Hill.

  • Okpara, J. O. (2004). The impact of salary differential on managerial job satisfaction: A study of the gender gap and its implications for management education and practice in a developing economy. The Journal of Business in Developing Nations, 8, 65-92.

  • Padala, S. R. (2011). Employees’ job satisfactions and organisational commitment in Nagarjuna fertilizers and chemicals limited, India. International Research Journal of Management and Business Studies, 1(1), 17-27.

  • Saari, L. M., & Judge, T. A. (2004). Employee attitude and job satisfaction. Human Resource Management, 43(4), 395- 407.

  • Schmitt, N., & McCune, J. T. (1981). The relationship between job attitudes and the decision to retire. Academy of Management Journal, 24, 795-802.

  • Scott, K. D., & Taylor, G. S. (1985). An examination of conflicting findings on the relationship between job satisfaction and absenteeism: A meta-analysis. Academy of Management Journal, 28, 599-612.

  • Shrivastava, A., & Purang, P. (2009). Employee perceptions of job satisfaction: Comparative study on Indian banks. Asian Academy of Management Journal, 14(2), 65-78.

  • Siegal, A. F. (2011). Practical Business Statistics (6th ed.). Burlington, MA: Academic Press.

  • Smith, F. J. (1977). Work attitudes as predictors of attendance on a specific day. Journal of Applied Psychology, 62, 16-19.

  • Song, X. M., & Parry, M. E. (1993). R&D-marketing integration in Japanese high-technology firms: Hypotheses and empirical evidence. Journal of the Academy of Marketing Science, 21(2), 125-133.

  • Spector, P. E. (2000). Industrial and organizational psychology: Research and practice. New York: Wiley.

  • Vallejo, R. D., Vallejo, J. A. D., & Parra, S. O. (2001). Job satisfaction in banking workers. Psicothema, 13(4), 629-635.


Abstract Views: 739

PDF Views: 2




  • Banking Professionals and Attitudinal Dimension of Job Satisfaction: a Descriptive Study

Abstract Views: 739  |  PDF Views: 2

Authors

S.M Shariq Abbas
Assistant Professor Institute of Professional Excellence & Management Ghaziabad, U.P, India

Abstract


Job satisfaction as an attitude is a widely researched area; furthermore it is very important theme in context of banking professionals as they are one of the most overworked people. It determines the productivity of the employees in various sectors of the industry. The present study analyzes the effects of financial factors, working condition, supervision and advancement opportunities on job satisfaction across gender and different categories of jobs in Indian private banks. The research employed multistage stratified cluster sampling and statistical procedures like Cronbach's alpha, K independent samples (median test), means, standard deviation, ANOVA and the related Games Howell procedure, chi- square test and correlation matrix. Banking professionals were most content with working conditions and least with financial terms. Males and females and different job categories in banks did not have significant difference in the level of job satisfaction.

References