Employee Management at HDFC Bank – A Case Study

The employees are verily the life blood of any organisation. They give all their talent and time, energy and enthusiasm to the organisation and sometimes even their entire life in the service of the organisation. Without them, the organisation would not be able to deliver the goods and achieve its identified and highlighted goals and objectives. While the employees are expected to do much for the organisation for the remuneration they receive, the organisation also needs to go that extra mile in order to appreciate their honest and lifelong services. This case attempts to study the employee-related best practices of an industry leader like HDFC Bank. The data collection for the case has been done by the authors through personal interviews with top executives of the Company and supplemented through other information available in the public domain.