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Association Between Tourist Satisfaction Dimensions and Nationality:An Empirical Investigation


Affiliations
1 Department of Tourism and Hotel Management, Kurukshetra University, Kurukshetra, Haryana, India
2 Kurukshetra University, Kurukshetra, Haryana, India
     

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The Today, tourism has been appreciated and recognized as an economic giant, globally. In, fact, it has become livelihood for more than three dozen countries especially, developing nations. According to WTTC (2015) tourism contributes 10 percent of global GDP, 7.0 percent of the total world exports, 30 percent of services exports and 9.09 percent of global employment while in India the contribution of tourism in GDP has been 4.90 per cent and accounting for 6.78 per cent of total employment in the country. Tourist behaviour has become more complex and complecated regarding the choosing tourist destinations / servcies. Therefore, most of the academicians have turned their interest towards evaluating tourist behaviour. Keeping in view the importance of tourist behaviour and tourist satisfaction, the present research paper is aimed to find out the association between tourist satisfaction dimensions and nationality of the tourists.

Keywords

Tourist Satisfaction, Destination Attributes, Tourist Behaviour, Nationality and Tourism.
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  • Association Between Tourist Satisfaction Dimensions and Nationality:An Empirical Investigation

Abstract Views: 346  |  PDF Views: 0

Authors

Mohinder Chand
Department of Tourism and Hotel Management, Kurukshetra University, Kurukshetra, Haryana, India
Amit Kumar
Kurukshetra University, Kurukshetra, Haryana, India
Harpal Kaule
Department of Tourism and Hotel Management, Kurukshetra University, Kurukshetra, Haryana, India

Abstract


The Today, tourism has been appreciated and recognized as an economic giant, globally. In, fact, it has become livelihood for more than three dozen countries especially, developing nations. According to WTTC (2015) tourism contributes 10 percent of global GDP, 7.0 percent of the total world exports, 30 percent of services exports and 9.09 percent of global employment while in India the contribution of tourism in GDP has been 4.90 per cent and accounting for 6.78 per cent of total employment in the country. Tourist behaviour has become more complex and complecated regarding the choosing tourist destinations / servcies. Therefore, most of the academicians have turned their interest towards evaluating tourist behaviour. Keeping in view the importance of tourist behaviour and tourist satisfaction, the present research paper is aimed to find out the association between tourist satisfaction dimensions and nationality of the tourists.

Keywords


Tourist Satisfaction, Destination Attributes, Tourist Behaviour, Nationality and Tourism.