Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

The Operation of Food Production in Egyptian University Hospitals


Affiliations
1 Department of Hotel Studies, Fayoum University, Fayoum, Egypt
     

   Subscribe/Renew Journal


Hospital food production is a complicated process which requires co-operation between all hospital staff. However, there is increased competition in the healthcare industry and the patients increasingly have better knowledge about food and nutrition and to help them to understand the quality of food service. Hospital food generally has a poor reputation despite recognition of the importance of good nutrition in patient recovery from illness. Improving food service quality in hospitals remains an underexplored issue and a difficult challenge because it includes both tangible and intangible issues. The delivery of a catering service in hospitals has become another challenge for over-stretched hospital budgets as hospital managers struggle to deliver high-quality food service to patients.

Keywords

Menu, Food Purchasing, Food Production, University Hospitals, Egypt.
Subscription Login to verify subscription
User
Notifications
Font Size


  • Ahmed, M., Jones, E., Redmond, E., Hewedi, M., Wingert, A., & Gadelrab, M. (2015). Food production and service in UK hospitals. International Journal of Health Care Quality Assurance, 28(1), 40-54.
  • Aiello, T., Severt, D., Rompf, P., & Breiter, D. (2010). A fundamental exploration of administrative views of hospital hospitality and service excellence. Advances in Hospitality and Leisure, 6, 185-211.
  • Allison, S. P. (2003). Hospital food as treatment. Clinical Nutrition, 22, 113-114.
  • Assaf, A. (2009). The popularity of foodservice systems in Australian hospitals. Journal of Foodservice, 20, 47-51.
  • Assaf, A., & Matawie, K. M. (2009). A two-stage approach to efficiency modeling: An application to the Australian hospital food production industry. Journal of Hospitality & Tourism Research, 33, 284-304.
  • Assaf, A., Matawie, K. M., & Blackman, D. (2008). Operational performance of health care foodservice systems. International Journal of Contemporary Hospitality Management, 20, 215-227.
  • Brown, D. M. (2005). Prevalence of Food Production Systems in School Foodservice. Journal of the American Dietetic Association, 105(8), 1261-1265.
  • Cereda, E., & Pedrolli, C. (2009). Way of delivering food in hospital to improve nutrition. Clinical Nutrition, 28, 105.
  • Cichy, R. F., & Wise, P. E. (1999). Managing service in food and beverage operations (2nd ed.). Educational Institute of the American Hotel & Motel Association, Michigan: Educational Institute.
  • Chon, K., & Sparrowe, R. T. (2000). Welcome to hospitality: An introduction (2nd ed.). Delmar, Thomson Learning TM, UK.
  • Cousins, J., Foskett, D., & Pennington, A. (2011). Food and beverage management for the hospitality, tourism and event industries (3rd ed.). Oxford: Good Fellow.
  • Davis, B., Lockwood, A., Pantelidis, L., & Alcott, P. (2008). Food and Beverage Management (4th ed.). Butterworth-Heinemann, Oxford.
  • Dittmer, P., & Griffin, G. G. (1997). Dimensions of the hospitality industry: An introduction (2nd ed.). John Wiley & Sons, INC., New York.
  • Donini, L. M., Castellaneta, E., Guglielmi, S. D., Felice, M. R. D., Savina, C., Coletti, C., Paolini, M., et al. (2008). Improvement in the quality of the catering service of a rehabilitation hospital. Clinical Nutrition, 27, 105-114.
  • Dube, L., Trudeau, E., & Belanger, M.-C. (1994). Determining the complexity of patient satisfaction with foodservices. Journal of the American Dietetic Association, 94, 394-400.
  • Edwards, J. S. A., Edwards, A., & Salmon, J. A. (2000). Food Service Management in Hospitals. International Journal of Contemporary Hospitality Management, 12, 262-266.
  • Edwards, J. S. A., & Hartwell, H. J. (2006). Hospital food service: A comparative analysis of systems and introducing the ‘Steamplicity’ concept. Journal of Human Nutrition Dietetics, 19(16), 421-430.
  • Engelund, E. H., Lassen, A., & Mikkelsen, B. E. (2007). The modernization of hospital food service: Findings from a longitudinal study of technology trends in Danish hospitals. Nutrition & Food Science, 37, 90-99.
  • Feinstein, A. H., & Stefanelli, J. M. (2012). Purchasing: Selection and purchasing for the hospitality industry (8th ed.). Hoboken, N. J.: Chichester : John Wiley, Canada.
  • Ghazala, S. (1998). Sous Vide and Cook-Chill Processing for the Food Industry. Aspen Publishers, Inc., Great Britain. Retrieved from http://www.amazon.co.uk/Cook-Chill-Processing-Industry-ChapmanScience/dp/0751404330/ref=sr_1_1?s=books&ie=UTF8&qid=1346581421&sr=1-1#reader_0751404330
  • Griffin, D. (2006). Hospitals: What They Are and How They Work?. (3rd ed.). Jones & Bartlett Publishers, Inc., Sudbury, MA, USA. Retrieved from http://books.google.co.uk/books?id=qXO6mRWNwfsC&pg=PA129&dq=hospitals+food+services&hl=en&sa=X&ei=lQiAT9bRGPGa1AW27eScBw&ved=0CGsQ6AEwBg#v=onepage&q=hospitals%20food%20services&f=false.
  • Hartwell, H., & Edwards, J. S. A. (2001). A preliminary assessment of two hospital food service systems using parameters of food safety and consumer opinion. The Journal of the Royal Society for the Promotion of Health, 121, 236-242.
  • Hartwell, H. J. (2004). Patient experience, nutritional intake and satisfaction with hospital food service. Doctor of Philosophy, Bournemouth University.
  • Hartwell, H. J., & Edwards, J. S. A. (2003). A comparative analysis of ‘plated’ and ‘bulk trolley’ hospital food service systems. Food Service Technology, 3, 133-142.
  • Hartwell, H. J., Edwards, J. S. A., & Symonds, C. (2006). Foodservice in hospital: Development of a theoretical model for patient experience and satisfaction using one hospital in the UK National Health Service as a case study. Journal of Foodservice, 17, 226-238.
  • Hospital Caterers Association. (2000). Reducing food waste in the NHS. Retrieved from https://publications.space-forhealth.nhs.uk/stream.php?id=4s9A48rG7r8p4050ro1oq7oq7567p9299179.
  • Hsu, C.-C., & Sandford, B. A. (2007). The Delphi technique: Making sense of consensus. Practical Assessment, Research & Evaluation, 12(10), 1-8.
  • Hwang, J. H., & Sneed, J. (2009). Comparison of centralized and conventional food production systems in school districts using the analytic hierarchy process. Journal of Foodservice Business Research, 12, 384-402.
  • Hwang, J. L.-J., Desombre, T., Eves, A., & Kipps, M. (1999). An analysis of catering options within NHS acute hospitals. International Journal of Health Care Quality Assurance, 12, 293-308.
  • Mavrommatis, Y., Moynihan, P. J., Gosney, M. A., & Methven, L. (2011). Hospital catering systems and their impact on the sensorial profile of foods provided to older patients in the UK. Appetite, 57, 14-20.
  • Mostafa, M. M. (2005). An empirical study of patients’ expectations and satisfactions in Egyptian hospitals. International Journal of Health Care Quality Assurance, 18(7), 516-532.
  • Naithani, S., Whelan, K., Thomas, J., Gulliford, M. C., & Morgan, M. (2008). “Hospital inpatients’ experience of access to food: A qualitative interview and observational study”, Health Expectations, 11, 294-303.
  • Ninemeier, J. D. (2004). Planning and Control for Food and Beverage Operations (6th ed.). Educational Institute, American Hotel & Lodging Association.
  • Okoli, C., & Pawlowski, S. D. (2004). The Delphi method as a research tool: An example, design considerations and applications. Information & Management, 42(1), 15-29.
  • Payne-Palacio, J., & Theis, M. (2009). Introduction to food-service (11th ed.). Pearson Prentice Hall, Upper Saddle River, New Jersey, Columbus, Ohio.
  • Puckett, R. P. (2004), Foodservice manual for healthcare institutions (3rd ed.). The American Hospital Association, Jossey-Bass, A Wiley Imprint, USA.
  • Porter, J., & Cant, R. (2009). Exploring hospital patients’ satisfaction with cook-chill foodservice systems: A preliminary study using a validated questionnaire. Journal of Foodservice, 20, 81-89.
  • Rodgers, S. (2005). Applied research and educational needs in food service management. International Journal of Contemporary Hospitality Management, 7, 302-314.
  • Sahin, B., Demir, C., Celik, Y., & Teke, A. K. (2006). Factors affecting satisfaction level with the food services in a military hospital. Journal of Medical Systems, 30, 381-387.
  • Sargeant, M. N. (2010). Measuring menu performance by plate waste analysis: An evaluation of an acute care facility’s spoken word liberalized menu. The Graduate School of Clemson University, UMI Dissertation Publishing.
  • Shiring, S. B., Jardine, R. W., & Mills, R. J. (2001). Introduction to Catering: Ingredients for Success, Delmar,Thomson Learning, Inc. Retrieved from http://books.google.co.uk/books?id=k4QsU130gjsC&pg=PA170&dq=standard+recipes+and+portion+size&hl=en&sa=X&ei=J1ISUd7vJaW10QWRs4GABg&redir_esc=y#v=onepage&q=standard%20recipes%20and%20portion%20size&f=fals.
  • Sobaih, A. E. E., Ritchie, C., & Jones, E. (2012). Consulting the oracle? applications of modified Delphi technique to qualitative research in the hospitality industry. International Journal of Contemporary Hospitality Management, 24(6), 886-906.
  • Sonnino, R., & McWilliam, S. (2011). Food waste, catering practices and public purchasing: A case study of hospital food systems in Wales. Food Policy, 36(6), 823-829.
  • Spears, M. C., & Gregoire, M. B. (2004). Foodservice organizations: A managerial and systems approach (5th ed.). Upper Saddle River, NJ: Prentice Hall.
  • Stefanelli, J. M. (1997). Purchasing: Selection and purchasing for the hospitality (4th ed.). New York Wiley, UK.
  • Sullivan, F. C., & Atlas, C. (1998). Health care food service systems management, Aspen Publishers, Inc., Library of Congress Catalog (3rd ed.). Retrieved from http://books.google.co.uk/books?id=lU5ReOtnn3YC&pg=PA179&dq=food+production+method&hl=en&sa=X&ei=t5t3UYPMO9CZ0QXPmID4BA&redir_esc=y#v=onepage&q=food%20production%20method&f=false.
  • Virts, W. B. (1996). Purchasing for hospitality operation. East Lansing, Mich.: Educational Institute of the American Hotel & Lodging Association, United States of America.
  • Walker, J. R. (2009). Introduction to hospitality (5th ed.). Pearson Prentice Hall.
  • Walker, H. L., Gough, S., Bakker, E. F., Knight, L. A., & McBain, D. (2009). Greening operations management: An online sustainable purchasing course for practitioners. Journal of Management Education, 33(3), 348-371.
  • Wilson, M. D. J., Murray, A. E., Black, M. A., & McDowell, D. A. (1997). The UK contract catering sector of the hospitality industry. Facilities, 15, 177-186.
  • Yin, R. K. (2009). Case study research: Design and methods, applied social research methods series (4th ed.). Sage Publications, Inc., London.

Abstract Views: 287

PDF Views: 0




  • The Operation of Food Production in Egyptian University Hospitals

Abstract Views: 287  |  PDF Views: 0

Authors

Mohamed Omar Ahmed
Department of Hotel Studies, Fayoum University, Fayoum, Egypt

Abstract


Hospital food production is a complicated process which requires co-operation between all hospital staff. However, there is increased competition in the healthcare industry and the patients increasingly have better knowledge about food and nutrition and to help them to understand the quality of food service. Hospital food generally has a poor reputation despite recognition of the importance of good nutrition in patient recovery from illness. Improving food service quality in hospitals remains an underexplored issue and a difficult challenge because it includes both tangible and intangible issues. The delivery of a catering service in hospitals has become another challenge for over-stretched hospital budgets as hospital managers struggle to deliver high-quality food service to patients.

Keywords


Menu, Food Purchasing, Food Production, University Hospitals, Egypt.

References