Table of Contents
Vol 6, No 2 (2013)
Open Access
Subscription Access
Articles
What Curriculum Differences Exist between Hospitality Programs: A Case Study of Selected Hospitality Programs in the U. S. | ||
Chang Lee | ||
Vol 6, No 2 (2013), Pagination: 1-11 | ||
ABSTRACT | PDF | Abstract Views: 324 | PDF Views: 0 |
Bar Service Operation Practices in Indian Hotel Industry: An Investigation of Bar Managers Perceptions | ||
Mohinder C. Dhiman, Abhishek Ghai | ||
Vol 6, No 2 (2013), Pagination: 12-21 | ||
ABSTRACT | PDF | Abstract Views: 381 | PDF Views: 0 |
Websites of Hotel Management Institutes (HMIs) in India: An Empirical Study of Central and State Government Institutes | ||
Ashish Dahiya, Shelley Duggal | ||
Vol 6, No 2 (2013), Pagination: 22-23 | ||
ABSTRACT | PDF | Abstract Views: 309 | PDF Views: 0 |
Employer Branding and Employee Loyalty in Hotel Industry | ||
Vinay Chauhan, Shilpa Mahajan | ||
Vol 6, No 2 (2013), Pagination: 34-43 | ||
ABSTRACT | PDF | Abstract Views: 451 | PDF Views: 0 |
Use of Government Tourism Websites as a Tool for Promoting Tourism | ||
Nitesh Goyal, Sanjeev K. Sharma | ||
Vol 6, No 2 (2013), Pagination: 44-51 | ||
ABSTRACT | PDF | Abstract Views: 298 | PDF Views: 0 |
Responsible Tourism Practices in the Cape Town Hotel Sub-sector | ||
Regis Musavengane, Jacobus Nicolaas Steyn | ||
Vol 6, No 2 (2013), Pagination: 52-63 | ||
ABSTRACT | PDF | Abstract Views: 269 | PDF Views: 0 |
An Empirical Study to Link CRM Initiatives with Service Quality Perception, Tourist Satisfaction and Des Tination Loyalty | ||
Arup Kumar Baksi, Bivraj Bhusan Parida | ||
Vol 6, No 2 (2013), Pagination: 64-80 | ||
ABSTRACT | PDF | Abstract Views: 469 | PDF Views: 0 |
Relationship of Service Quality and Customer Loyalty through the Moderating Effect of Socio Demographic Characteristics | ||
Sher Akbar | ||
Vol 6, No 2 (2013), Pagination: 81-91 | ||
ABSTRACT | PDF | Abstract Views: 319 | PDF Views: 0 |
Gap Analysis of Service Quality in Passport Office after Privatization: an Empirical Investigation | ||
Manik Arora, Suvidha Khanna | ||
Vol 6, No 2 (2013), Pagination: 92-98 | ||
ABSTRACT | PDF | Abstract Views: 305 | PDF Views: 0 |