Epistemological and Ontological Considerations in Structuring Learning Organisational Practices

A supportive learning environment provides impetus to dynamism&enthusiasm, innovation, flexibility, adaptability and prevents exhaustion and drift. The insurance industry in India has undergone a sea change after liberalisation and is experiencing unacceptable levels of customer demands, which impels constant organisational learning.

Primary data for the study are collected systematically using questionnaire from 182 employees of general insurance companies on the dimensions of supporting learning environment namely, psychological safety, appreciation of differences, openness to new ideas, and time for reflection. Results of SEM concluded that learning organisation is significantly predicted by four dimensions of supported learning environment. Organisations are suggested to use novel approaches to optimise internal marketing practice by transnational leadership, encouragement and curiosity.