Health Communication in Non-Fatal Illness Care Using ICT: A Five-Layer Model

Objectives: This paper aims to construct a comprehensive Information and Communication Technology (ICT) model for communication dissemination in non-fatal illness care.

Methods/Analysis: This research is an adaptation of the Ten-layer ICT model for health communication in fatal disease management. A qualitative analysis of the model based on relevance, cost-effectiveness, and sufficiency of ICT tools relevant to disseminate communication for non-fatal illness care is studied.

Findings: A new Five-layer ICT model that is sufficient for health communication in non-fatal illness care is evolved. The model using USSD, OTT, Social networking Sites, Emails and Blogs is found to be sufficient for health communication in non-fatal illness care that will provide healthcare providers with easiest and quickest information and communication technologies for patients with non-fatal illness treated under a minus emergency condition.

Application/Improvements: This model is unique for its appropriateness in health communication for taking early disease-prevention measures, educating people about their symptoms. The novel application of the model will greatly benefit patients to prepare a healthy lifestyle to prevent non-fatal illness becoming complicate. By combining with the Ten-layer model for health communication in fatal disease management, healthcare providers will have the benefit of a using sufficient tools resulting in an improved health outcome in every forms of disease for individual and community at large.