The Influence of Job Stressor on Organizational Loyalty and Intention to Quit among Health Care Staff

Job stressor has been taken seriously by the health care organizations because of its effect on employees’ behaviours at the workplace. This study was conducted to identify the influence of job stressors on organizational loyalty and intention to quit. This study approach was quantitative with cross-sectional research design. The instruments used were Job Content Questionnaires, Organizational Loyalty Questionnaires, and Intention to Quit Questionnaires. A total of 340 health care staffs in several public hospitals and clinics in Malaysia were involved in the study. Descriptive statistic and multiple regression were used to analyse the data. It was found that job stressors have significant influence on organizational loyalty and intentions to quit. The findings proposed that the management of health care organizations should focus more on managing job stressors in order to increase organizational loyalty and reduce employees’ intentions to quit among public health care staffs.