Indian Journal of Physiotherapy & Occupational Therapy-An International Journal

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Patients Perceptions and Response about Government Hospitals in Hassan District


Affiliations
1 Department of Medicine, Hassan Institute of Medical Sciences, Hassan, Karnataka, India
2 Department of Paediatrics, Hassan Institute of Medical Sciences, Hassan, Karnataka, India
     

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Assessment of the quality of health care services in government hospital may be enhanced by including patient perceptions as well as quality care. Patients are more and more quality conscious than before. Patients' perceptions about public health services seem to have been largely improved by government medical college. The important reasons to visit government hospitals are availability of qualified doctors 24x7 services, to avail govt health&welfare schemes, geographical proximity, less charges, recommendation by their friends or relatives. Good infrastructure, service quality of doctors&paramedical staff might instil more confidence in patients with regard to choice of government hospitals.

Keywords

Patients, Perception, Health Care Services, Satisfaction
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  • Patients Perceptions and Response about Government Hospitals in Hassan District

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Authors

C. B. Bindu
Department of Medicine, Hassan Institute of Medical Sciences, Hassan, Karnataka, India
A. J. Lokesh
Department of Medicine, Hassan Institute of Medical Sciences, Hassan, Karnataka, India
B. S. Srinivasa
Department of Paediatrics, Hassan Institute of Medical Sciences, Hassan, Karnataka, India

Abstract


Assessment of the quality of health care services in government hospital may be enhanced by including patient perceptions as well as quality care. Patients are more and more quality conscious than before. Patients' perceptions about public health services seem to have been largely improved by government medical college. The important reasons to visit government hospitals are availability of qualified doctors 24x7 services, to avail govt health&welfare schemes, geographical proximity, less charges, recommendation by their friends or relatives. Good infrastructure, service quality of doctors&paramedical staff might instil more confidence in patients with regard to choice of government hospitals.

Keywords


Patients, Perception, Health Care Services, Satisfaction

References