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Psychological Capital and Workplace Emotions among Indian Nurses
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Nurses have an important role to play in delivering patient care in contemporary hospital setting. They are the key caregivers in a hospital and they significantly influence the quality of care provided, treatment and patient outcomes. The nurses also interact with the patients, their relatives and act as buffers between the patients and the doctors. While providing care to the patient, nurses have to provide understanding oriented care to be effective. They act as social agents in the field of health. This requires them to have many self based resources to become effective in their job role. Important self based resources for nurses that have been studied are positive emotions, hope, optimism and self efficacy. Additionally, research on PsyCap and Burnout (Peng et al., 2013; Bitmisa & Ergeneli, 2015) reports the importance of PsyCap to fight burnout. However, their study suggests that a comprehensive research is required encompassing workplace emotions. The present study aims to understand the role of Psychological Capital (PsyCap) with relation to workplace emotions through work engagement (WE) and emotional labor (EL).
Keywords
Psychological Capital, Workplace Emotions, Through Work Engagement, Emotional Labor, Nurse.
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