Importance and Improvement in Planning and Scheduling in Printing Industry: A Case Study of Thomson Press (I) Pvt. Ltd., Faridabad

Winning is pretty much the same in today's businesses as it has been for ever; deliver more orders; reliably and faster; minimizing the avoidable order losses and guaranteed excellent customer service. What is different is how to do it. Today, the demand for speed and reliability is unprecedented. It creates opportunities of revenue growth, building a new competitive edge as well as threats of profit erosion, and denting customer confidence. The best way to win in this situation is through integration. Integrated systems capture and channel individual intelligence to meet all committed deliveries consistently. Making integrated systems work requires integrating the people first. But this has often been left to managers and planners or perceived as something to long for, something out of reach. Lone managers working on their own have indeed printed complex success stories, more than once. But you can't wait for someone to take extra-ordinary initiatives and risks to motivate and lead all players, all the time. We prepared framework to better manage the way work moves from the time an order/enquiry is placed to the time the order is successfully delivered to the customer.