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Methodology for the Design of an Integrated Management System Based on the ISO 9001: 2015 and GTC 180:2008 Standards for Higher Education Institutions


Affiliations
1 University of the Atlántico, Atlantico, Colombia
2 University of La Guajira, La Guajira, Colombia
 

Objective: In order to propose a methodology for the design of the systems integration, the necessary steps are developed below, to propose the guidelines from the initial consultation of the standards, to the definition of the common documents that may be part of the IMS in the future. Methodology: Using a descriptive method, the aspects that recent research and international standards have proposed for the integration of norms in universities are reviewed. Recommendations: The Integrated Management Systems (IMS) offer an excellent theoretical and practical framework to empower institutions and offer results with a positive impact on the processes that are currently being developed. The integration of Quality Management and Corporate Social Responsibility (CSR) systems. Conclusion: The methodology presented here will allow us to meet the objective of developing the mission processes of any university, with a focus on competitiveness, ensuring documented levels of satisfaction of its students and stakeholders.
User

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  • Methodology for the Design of an Integrated Management System Based on the ISO 9001: 2015 and GTC 180:2008 Standards for Higher Education Institutions

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Authors

Hugo G. Hernandez Palma
University of the Atlántico, Atlantico, Colombia
Remedios Pitre Redondo
University of La Guajira, La Guajira, Colombia
Angela Sierra Parodi
University of La Guajira, La Guajira, Colombia

Abstract


Objective: In order to propose a methodology for the design of the systems integration, the necessary steps are developed below, to propose the guidelines from the initial consultation of the standards, to the definition of the common documents that may be part of the IMS in the future. Methodology: Using a descriptive method, the aspects that recent research and international standards have proposed for the integration of norms in universities are reviewed. Recommendations: The Integrated Management Systems (IMS) offer an excellent theoretical and practical framework to empower institutions and offer results with a positive impact on the processes that are currently being developed. The integration of Quality Management and Corporate Social Responsibility (CSR) systems. Conclusion: The methodology presented here will allow us to meet the objective of developing the mission processes of any university, with a focus on competitiveness, ensuring documented levels of satisfaction of its students and stakeholders.

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DOI: https://doi.org/10.17485/ijst%2F2018%2Fv11i25%2F129096