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Advancement of science and technology makes inroad in public utility services. The role of information technology for the improvement of commoner's life is greatly visible in the present decades. This paper analysis Computerized National Identity Cards (CNIC), National Database and Registration Authority (NADRA) KIOSKs, NADRA Swift Registration Centers (NSRCs) and their working mode of payments and prospects in civic life at national level. The results reveal that mode of payments of different utility bills properly managed by NADRA database is found to be the best in Pakistan when compare to other services. CNIC can be used as an ATM card in future, if banks will cooperate with NADRA, and it will be more successful in comparison of present practice. This study also reveals that NADRA database and CNIC will prove the best in finding out the bogus accounts in banks, ghost employees taking salaries from government treasury and fake passport. It will also help in proper distribution of donations and aids to poor citizen within short time, aiding the poverty eradication schemes. At the end, implications are made and further studies are recommended for improvement.

Keywords

NADRA, KIOSK, CNIC, NSRC, Pakistan, Computation, Civic Service
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