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Impact of Training and Development on the Job Satisfaction of Knowledge Workers in SBI Bank
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All organizations use different types of resources as men, money, material, machinery, methods, but the human resource is the only alive and the most valuable resource of the organisation. All other factors of production are non alive factors. The working of these non alive factors is directly linked with the working of the only alive factor ie., Human resources. This is the only alive factor that appreciates with time. It is through better utilization of human resources only we can perform better in any of the functional area. All the functional areas like Marketing, Finance, Production, Research breath, act, and react through human resources only. To perform and to fight competitive potential, organization require approaches to people development and management that provide workers with higher levels of skills and the ability to unlock their hidden potential. This study views the banking industry as a knowledge intensive sector which nurtures the idea that banking sector relies on specialist knowledge or expertise, rightly called knowledge worker. The development of this resource through proper training effort on the part of organization is necessary. This study aims to explore the proposed relationship between training practices in banks and its impact on job satisfaction of knowledge workers.
Keywords
Training and Development, Knowledge Workers, Job Satisfaction.
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