Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

A Comparative Study of Customer Satisfaction in Private and Nationalized Banks


Affiliations
1 Department of Commerce, C.R.M. Jat College, Hisar, India
     

   Subscribe/Renew Journal


Customers belong to the population who demand and consume the company's products and services. Customer is treated as the king of the market. Customers are good source of ideas for technological innovation. Information regarding customer related features of product, like the way a product is actually used, the difficulties actually faced by them in using these products and improvements desired helps the company through research and development section, in making the product more user friendly and giving real value for money. All these depend on understanding the customer.

Keywords

Customer Satisfaction, Bank.
Subscription Login to verify subscription
User
Notifications
Font Size


Abstract Views: 450

PDF Views: 0




  • A Comparative Study of Customer Satisfaction in Private and Nationalized Banks

Abstract Views: 450  |  PDF Views: 0

Authors

Chetna Dhull
Department of Commerce, C.R.M. Jat College, Hisar, India

Abstract


Customers belong to the population who demand and consume the company's products and services. Customer is treated as the king of the market. Customers are good source of ideas for technological innovation. Information regarding customer related features of product, like the way a product is actually used, the difficulties actually faced by them in using these products and improvements desired helps the company through research and development section, in making the product more user friendly and giving real value for money. All these depend on understanding the customer.

Keywords


Customer Satisfaction, Bank.