International Journal of Education and Management Studies

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

A Study of Techno Stress in Relation to Job Satisfaction, Job Performance and Mental Health Among IT Professionals


Affiliations
1 Department of Psychology, Lovely Professional University, Jalandhar, Punjab, India
2 Department of Business, Lovely Professional University, Jalandhar, Punjab, India
     

   Subscribe/Renew Journal


In the present era, individuals are always in a race of grabbing opportunities for growth, looking for demands and to fulfill those demands they face challenges at their workplaces. The demands sometimes work as the stressors and it produces a stress for an individual. A sample of 149 (n=149) IT professionals were taken from different organizations within tricity, that is, Chandigarh, Panchkula, and Mohali. Four tools namely, Technostress by Ragu-Nathan and Ragu-Nathan (2002) Job Satisfaction Instrument by Mishra, Tiwari, and Pandey (1977) Job Performance Questionnaire by Shokrkon and Arshadi (1990) and Mental Health Inventory by Jagdish and Srivastava (1996) were administered on the sample for the data collection. The findings of the present study have statistically analyzed the data by using correlation, t-test and regression. The t-test has shown a significant difference in technostress (t=2.070,0.05 level) and females found to have more technostress than males. There is a significant difference in mental health(t=2.573,0.05 level) where males are found to have good mental health than females. The result has also shown a significant and negative correlation between technostress and job satisfaction (r=0.255, 0.01 level) and also a negatively significant correlation between technostress and job performance (r=0.333, 0.01 level). The regression has shown a low level of technostress predicting job satisfaction (R square=6.5%),job performance (R square=ll.l%)and mental health(R square=2.2%).

Keywords

Technostress, Job Satisfaction, Job Performance, Mental Health, IT Professionals.
Subscription Login to verify subscription
User
Notifications
Font Size


  • Agut,S.,Grau,R,& Salanova,M.(2001).Technostress and burnout among Spanish workers: Gender differences. In C. Wilkert, E. Torkelson, and J. Pryce (Eds.), Occupational health ;Psychology: Europe (pp. 28-31). Nothingham:I-WHO Publications.

  • Ayyagari, R., Grover, V., & Purvis, R. (2011). Technostress: Technological antecedents and implications. MIS Quarterly, 35, 831-858.

  • Borman, W. C, & Motowidlo, S.J. (1993). Expanding the criterion domain to include elements of contextual perfomiance. In N. Schmitt and W.C. Borman (Ed.), Personnel selection in organizations.(pp. 71-98). San Francisco: Jossey-Bass.

  • Brod (1984). Technostress: The human cost of the compute revolution. Reading, MA: Addison-Wesley.

  • Campbell, J. (1990). Modeling the performance prediction problem in industrial and organizational psychology In M. Dunnette and L. Hough (Eds.), Handbook of industrial and organizational psychology (pp. 686-707). Palo Alto, CA: Consulting Psychologists Press.

  • Cramer, W. (1995). The mental health of fourth nine economically privileged children. Journal of Education Sociology, 2(2), 93-103.

  • Hales, D., & Hales, R E. (1995). Caring for the mind: The comprehensive guide to mental health. NewYork: Bantam Books.

  • Jagdish, D., & Srivastava, A. K. (1996). Mental health inventory. Manovaigyanik Parikchhan Sansthan, Chawkaghat, Varanasi,UP.

  • Judge, T A., & Church, A. H. (2000). Job satisfaction: Research and practice. In C.L. Cooper and E. A. Locke (Eds.), Industrial and organizational psychology: Linking theory with practice (pp. 166-198). Oxford, UK: Blackwell.

  • Locke, E. A. (1976). The nature and causes of job satisfaction. In M.D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297-1349). Chicago, IL:Rand McNally

  • Mishra,R.S.,Tiwari,M.,& Pandey,D.N. (1977). Job satisfaction instrument. Published by Agra Psychological Research Cell, Agra.

  • Rabia, L, Krishna, L., & Sami (2010). Impact of electronic services on users: A study Italian Journal of Library Archives and Information Science, 1(1), 63-86.

  • Raftar,M.(I998). Technostress takes toll on internet users. Akron Beacon Journal, D8.

  • Ragu-Nathan, B., Ragu-Nathan, TS., & Tu, Q. (2002). A large-scale multinational investigation of technostress and its impact on information. Technology (IT) workforce productivity. Research proposal submitted to IT Research division of the US National Science Foundation.

  • Salanova, M., & Schaufeli, W.B. (2000). Exposure to information technology and its relation to burnout. Behaviour and Information Technology, 19, 385-392.

  • Schellhammer, S., Haines, R, & Klein, S. (2013). Investigating technostress in situ: Understanding the day and the life of a knowledge worker using heart rate variability. 46th Hawaii International Conference on System Sciences.

  • Tarafdar, M., Tu, Q., Bhanu, S., Raghunathan, B.S., & Raghunathan, T.S. (2007). The impact of technostress on role stress and productivity. Journal of Management Information Systems, Summer, 24, 301-328.

  • The World Health report (2001). Mental health: New understanding, new hope. WHO retrieved 4 May 2014.

  • Werner, J. M. (2000). Implications of OCB and contextual perfomance for human resource management. Human Resource Management Review, 10, 245-261.


Abstract Views: 641

PDF Views: 0




  • A Study of Techno Stress in Relation to Job Satisfaction, Job Performance and Mental Health Among IT Professionals

Abstract Views: 641  |  PDF Views: 0

Authors

Pardeep Kumar
Department of Psychology, Lovely Professional University, Jalandhar, Punjab, India
Pavitar Parkash Singh
Department of Business, Lovely Professional University, Jalandhar, Punjab, India
Vivek Bhuchar
Department of Psychology, Lovely Professional University, Jalandhar, Punjab, India

Abstract


In the present era, individuals are always in a race of grabbing opportunities for growth, looking for demands and to fulfill those demands they face challenges at their workplaces. The demands sometimes work as the stressors and it produces a stress for an individual. A sample of 149 (n=149) IT professionals were taken from different organizations within tricity, that is, Chandigarh, Panchkula, and Mohali. Four tools namely, Technostress by Ragu-Nathan and Ragu-Nathan (2002) Job Satisfaction Instrument by Mishra, Tiwari, and Pandey (1977) Job Performance Questionnaire by Shokrkon and Arshadi (1990) and Mental Health Inventory by Jagdish and Srivastava (1996) were administered on the sample for the data collection. The findings of the present study have statistically analyzed the data by using correlation, t-test and regression. The t-test has shown a significant difference in technostress (t=2.070,0.05 level) and females found to have more technostress than males. There is a significant difference in mental health(t=2.573,0.05 level) where males are found to have good mental health than females. The result has also shown a significant and negative correlation between technostress and job satisfaction (r=0.255, 0.01 level) and also a negatively significant correlation between technostress and job performance (r=0.333, 0.01 level). The regression has shown a low level of technostress predicting job satisfaction (R square=6.5%),job performance (R square=ll.l%)and mental health(R square=2.2%).

Keywords


Technostress, Job Satisfaction, Job Performance, Mental Health, IT Professionals.

References