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Can Diversity Challenges Affect Organizational Cynicism?An Empirical Insight


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1 Estonian Business School, Estonia
     

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As a result of globalization and the interactions of people with various identities, diversity has become a noticeable norm in today's business life. Accordingly, managing such cultural diversity requires a dependence on a much more tolerant culture in which employees seek to attain both career and organizational objectives without being hobbled by factors of religion, race, ethnicity, and so on. During the last two decades, organizational cynicism, which is the employee's negative feelings towards his employing organization, has found a place in academic management literature. It has a vital role in interpreting many organizational unwanted behaviors in the organizational context such as: absenteeism, day dreaming and the state of being careless when doing work. This study identifies the effect of cultural diversity challenges (communication, discrimination & training) on cognitive, affective and behavioral cynicism by conducting a quantitative study of physicians in Kasr El Eini public hospital in Egypt. Upon collecting 100 questionnaire forms and using multiple regressions to analyze them, it appears that only communication affects both cognitive and affective cynicism whereas, both communication and training affect behavioral cynicism.

Keywords

Cultural Diversity, Communication, Discrimination, Training, Organizational Cynicism, Egypt.
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  • Can Diversity Challenges Affect Organizational Cynicism?An Empirical Insight

Abstract Views: 323  |  PDF Views: 1

Authors

Mohamed Mousa
Estonian Business School, Estonia

Abstract


As a result of globalization and the interactions of people with various identities, diversity has become a noticeable norm in today's business life. Accordingly, managing such cultural diversity requires a dependence on a much more tolerant culture in which employees seek to attain both career and organizational objectives without being hobbled by factors of religion, race, ethnicity, and so on. During the last two decades, organizational cynicism, which is the employee's negative feelings towards his employing organization, has found a place in academic management literature. It has a vital role in interpreting many organizational unwanted behaviors in the organizational context such as: absenteeism, day dreaming and the state of being careless when doing work. This study identifies the effect of cultural diversity challenges (communication, discrimination & training) on cognitive, affective and behavioral cynicism by conducting a quantitative study of physicians in Kasr El Eini public hospital in Egypt. Upon collecting 100 questionnaire forms and using multiple regressions to analyze them, it appears that only communication affects both cognitive and affective cynicism whereas, both communication and training affect behavioral cynicism.

Keywords


Cultural Diversity, Communication, Discrimination, Training, Organizational Cynicism, Egypt.