International Journal of Education and Management Studies

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Job Satisfaction and Organizational Commitment among Fast Food Restaurant Employees in the Caribbean


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1 School of Business and Management, University of the Commonwealth Caribbean 17 Worthington Avenue, Kingston, Jamaica
     

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The purpose of this quantitative, correlational research paper was to examine to what extent a relationship existed betweenjob satisfaction and organizational commitment among fast food restaurant employees in the Caribbean. The study included a sample of 40 full-time and part-time employees who worked in a fast food restaurant in the Caribbean. Study participants completed two survey instruments, which included the Minnesota Satisfaction Questionnaire (MSQ) short form and the Klein Unidimensional Target-free (KUT) scale. The questionnaires were in the form of hard copies. The Spearman rank coefficient was used to determine the magnitude and direction of the relationship between the variables of interestjob satisfaction and organizational commitment. A total of usable surveys from the sample representing a response rate. Results indicated that there was a moderate significant positive relationship between overall job satisfaction and overall organizational commitment among fast food restaurant employees in the Caribbean.

Keywords

Job Satisfaction, Organization Behavior, Organizational Commitment, Organization Behavior.
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  • Job Satisfaction and Organizational Commitment among Fast Food Restaurant Employees in the Caribbean

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Authors

David Bennett
School of Business and Management, University of the Commonwealth Caribbean 17 Worthington Avenue, Kingston, Jamaica

Abstract


The purpose of this quantitative, correlational research paper was to examine to what extent a relationship existed betweenjob satisfaction and organizational commitment among fast food restaurant employees in the Caribbean. The study included a sample of 40 full-time and part-time employees who worked in a fast food restaurant in the Caribbean. Study participants completed two survey instruments, which included the Minnesota Satisfaction Questionnaire (MSQ) short form and the Klein Unidimensional Target-free (KUT) scale. The questionnaires were in the form of hard copies. The Spearman rank coefficient was used to determine the magnitude and direction of the relationship between the variables of interestjob satisfaction and organizational commitment. A total of usable surveys from the sample representing a response rate. Results indicated that there was a moderate significant positive relationship between overall job satisfaction and overall organizational commitment among fast food restaurant employees in the Caribbean.

Keywords


Job Satisfaction, Organization Behavior, Organizational Commitment, Organization Behavior.

References