Interpersonal Communication Skills among Managers of Public and Private Organizations of Udaipur City: An Assessment

Interpersonal skills involve the ability to communicate and build relationships with others. Often called 'people skills', they tend to incorporate both your innate personality traits and how you've learned to handle certain social situations. This research examine the interpersonal communication skills of managers employed in public and private organization and examine the demographic variables on the interpersonal communication skills of both public and private sector groups. The methodology entails a survey of 60 managers, i.e., 30 from public organizations and 30 from private organizations, were selected randomly for the present study in Udaipur city, India. An online questionnaire technique was used for data collection. Secondary data was also used to get a better insight into the research problem. Frequency, percentage, means weighted score were used for analysis of data. The major limitation of this study is that it was conducted in Udaipur city alone, while the work culture of organizations other than in Udaipur city may be different. Results showed that 50 per cent of the respondents had excellent and other half of the respondents (50%) had good interpersonal Communication skills in public organization although in private organization majority of respondents had excellent interpersonal Communication skills. MWS were higher in all interpersonal communication statements of private organization in comparison to public organizations. There is difference among manager's interpersonal communication skills of public and private organization. Thus it can be concluded that trainings are needed in public organization to improve their interpersonal communication skills so that the managers can be stress free at work and increase efficiency of work.