Gender Difference in Burnout of Employees Working in Non-nationalized Banks

The present investigation was conducted to get an insight into gender difference in burnout of employees working in non-nationalized banks. The study was carried out in Chandigarh and its satellite towns, Panchkula and S.A.S. Nagar, Mohali, on a sample of 100 male and 100 female employees having minimum of lyear of job experience from 5 non-nationalized banks (20 from each bank). Maslach Burnout Inventory-Human Services Survey (MBI-HSS), developed by Maslach and Jackson (1996) was used to measure burnout. The fmdings revealed that employees working in non-nationalized banks had moderate followed by high level of burnout. It was also found that female employees as compared to their male counterparts had higher emotional exhaustion and total burnout, whereas male employees as compared to female employees had higher level of depersonalization and personal accomplishment.