Non-managerial Perspective of Quality of Work Life

The present study is an attempt to capture the Quality of Work Life (QWL) expectations of nonmanagerial employees in organizations belonging to different sectors of Indian economy. It also endeavors to assess the degree to which QWL in their perceptions is available in work organizations. On the basis of the results of the study, it can be contented that economic considerations continue to be of paramount significance to non-managerial employees in their QWL. This hypothesis is amply supported by Important Factor Information Schedule (IFIS) derived from the responses obtained from a sample size of 102 respondents drawn from 18 different organizations. However, contrary to the observations made by researchers in the past, many environmental factors (both physical and nonphysical) and issues pertaining to human relations, that too satisfy needs of lower order, no longer appear to occupy the pride of place in their opinions. Further, on the basis of results of univariate analysis carried out with the help of t-test as inferential statistics, it can be suggested that the overall existence of QWL in organizations is more than the 'average' standard as measured on a five point Likert-type Summated Scale. Finally, there seems to be a substantial scope for improvement in non-managerial motivation in a number of areas as depicted by a marked mismatch in employee expectations and perceived QWL existence in organizations in India.