Journal of Management Research

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Exploring the Antecedents of Externally-driven Flexibilities


Affiliations
1 Creighton University, 2500 California Plaza, Omaha, NE 68178, United States
2 Management Department, MSC 3DJ, New Mexico State University, Las Cruces, NM 88003, United States

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The main objective of this paper is to explore the relationships between web-based Demand Chain Management (DCM) integration, externally-driven flexibilities, and perceived customer value. Specifically, we address the significance of web-based DCM integration in externally-driven flexibilities in our theoretical model. Similarly, we examine the potential impact of externally-driven flexibilities on perceived customer value.

Keywords

Demand Chain, Supply Chain, Flexible Manufacturing, Volume Flexibility, Variety Flexibility, Delivery Flexibility, Web-based Integration, Customer Value
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  • Exploring the Antecedents of Externally-driven Flexibilities

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Authors

Nalini Govindarajulu
Creighton University, 2500 California Plaza, Omaha, NE 68178, United States
Bonnie Daily
Management Department, MSC 3DJ, New Mexico State University, Las Cruces, NM 88003, United States

Abstract


The main objective of this paper is to explore the relationships between web-based Demand Chain Management (DCM) integration, externally-driven flexibilities, and perceived customer value. Specifically, we address the significance of web-based DCM integration in externally-driven flexibilities in our theoretical model. Similarly, we examine the potential impact of externally-driven flexibilities on perceived customer value.

Keywords


Demand Chain, Supply Chain, Flexible Manufacturing, Volume Flexibility, Variety Flexibility, Delivery Flexibility, Web-based Integration, Customer Value