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Exploring the Antecedents of Externally-driven Flexibilities
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The main objective of this paper is to explore the relationships between web-based Demand Chain Management (DCM) integration, externally-driven flexibilities, and perceived customer value. Specifically, we address the significance of web-based DCM integration in externally-driven flexibilities in our theoretical model. Similarly, we examine the potential impact of externally-driven flexibilities on perceived customer value.
Keywords
Demand Chain, Supply Chain, Flexible Manufacturing, Volume Flexibility, Variety Flexibility, Delivery Flexibility, Web-based Integration, Customer Value
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