Journal of Management Research

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Usage of Quality Tools in the Indian Automobile Sector


Affiliations
1 Institute of Management Technology, Ghaziabad 201 001
2 Vice Chancellor, U. P. Technical University, Lucknow 226001
3 Department of Management Studies IIT, New Delhi 110 016.
4 Director, Institute of Management Technology, Ghaziabad 201 001
     

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This paper presents the survey result and analysis of quality tools being followed by the Indian automobile sector for achieving the philosophy of Total Quality Management (TQM). Though there are many quality tools for the implementation of TQM philosophy, however, the survey focused on key twenty-three quality tools. The paper reveals that the Indian automobile sector is not responding fast enough to the changing needs of the market scenario and concludes that implementation of most of these quality tools lacks depth. The weakest among these is Six Sigma and its supporting tools whereby Indian automobile sector is loosing an opportunity to make 2941-fold improvement in quality as compared to products built under the constraint of 99% capability.

Keywords

Indian Automobile Sector, TQM, Quality Tools, Six Sigma
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  • Usage of Quality Tools in the Indian Automobile Sector

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Authors

V K Khanna
Institute of Management Technology, Ghaziabad 201 001
Prem Vrat
Vice Chancellor, U. P. Technical University, Lucknow 226001
Ravi Shankar
Department of Management Studies IIT, New Delhi 110 016.
B S Sahay
Director, Institute of Management Technology, Ghaziabad 201 001

Abstract


This paper presents the survey result and analysis of quality tools being followed by the Indian automobile sector for achieving the philosophy of Total Quality Management (TQM). Though there are many quality tools for the implementation of TQM philosophy, however, the survey focused on key twenty-three quality tools. The paper reveals that the Indian automobile sector is not responding fast enough to the changing needs of the market scenario and concludes that implementation of most of these quality tools lacks depth. The weakest among these is Six Sigma and its supporting tools whereby Indian automobile sector is loosing an opportunity to make 2941-fold improvement in quality as compared to products built under the constraint of 99% capability.

Keywords


Indian Automobile Sector, TQM, Quality Tools, Six Sigma

References