Journal of Management Research

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Training and Development in the Changing Technological Environment


Affiliations
1 Department of Management Studies University of Jammu, J&K, India
2 Department of Management Learning Lancaster University, United Kingdom
     

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Internationalization, automation, decentralization of work and decision-making, and intense structural changes characterize the banking scene globally. This changed scenario has significant implications with regard to people management and development. The present case study has been undertaken in the banking context in UK, and seeks to look into the status of training and development in Barclays bank, UK. The study aims to identify the challenges and issues in training and development. The paper also attempts to comprehend the attitude of employees towards computerization in Barclays, UK. The findings of the study reveal that Barclays has well-structured training policy committed to individual, group and organization's development. The employees have been suitably trained for skillful handling of computerized working processes and fair attention is paid on training systems.

Keywords

Training and Development, Management Development, Barclays Bank, Computerization in Banks
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Notifications

  • Easter-by Smith, Mark (1994), Evaluation of Management Education, Training and Development, Gower Publishing Co. Ltd, England.

  • Khandelwal, A.K. (1978), Challenges in Training in Banks, Indian Journal of Training and Development 8(2): 25-40.

  • Kubr, Milan and Joseph Prokopenko (1989), Diagnosing Management Training and Development Needs - Concepts and Techniques, ILO, Geneva.

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  • Pepper, Allan D. (1984), Managing the Training and Development Function, Gower Publishing Co. Ltd, England.

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Abstract Views: 341

PDF Views: 1




  • Training and Development in the Changing Technological Environment

Abstract Views: 341  |  PDF Views: 1

Authors

Neelu Rohmetra
Department of Management Studies University of Jammu, J&K, India
Mark Easterby Smith
Department of Management Learning Lancaster University, United Kingdom

Abstract


Internationalization, automation, decentralization of work and decision-making, and intense structural changes characterize the banking scene globally. This changed scenario has significant implications with regard to people management and development. The present case study has been undertaken in the banking context in UK, and seeks to look into the status of training and development in Barclays bank, UK. The study aims to identify the challenges and issues in training and development. The paper also attempts to comprehend the attitude of employees towards computerization in Barclays, UK. The findings of the study reveal that Barclays has well-structured training policy committed to individual, group and organization's development. The employees have been suitably trained for skillful handling of computerized working processes and fair attention is paid on training systems.

Keywords


Training and Development, Management Development, Barclays Bank, Computerization in Banks

References